Enterprise Merchant Support Specialist
Listed on 2026-10-06
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IT/Tech
IT Support, HelpDesk/Support, Technical Support
Door Dash is seeking a Support Specialist for its Online Ordering product, focused on Enterprise partners. You will manage ticket queues across chat, email, phone, and SMS, troubleshoot issues end to end, and collaborate with internal teams to drive timely resolutions, directly impacting merchant success and operations.
You will uphold quality standards, follow workflows, and help improve documentation and processes based on recurring issues.
The Enterprise Merchant Support Specialist position in the Sales, IT & Technology field is open for applications.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Los Angeles, CA, United States.
This opportunity is part of our work in Sales, IT & Technology.
The advertised compensation is 48.000 - 71.000.
We aim to respond to suitable candidates as soon as possible.
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