Director of Airline & Customer Engagement
Listed on 2026-10-06
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IT/Tech
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Customer Service/HelpDesk
gategroup seeks an experienced operations performance professional to oversee data gathering, analysis, reporting and KPI outcomes for a major NA airline customer. This hybrid role drives action plans to recover performance, enhance service delivery and monitor margins across the network.
Candidates should have 7+ years in data analytics/operations, customer-facing experience, and familiarity with Lean/RCA methodologies. Travel and cross-functional collaboration are essential to success.
Are you ready to take on the Director of Airline Performance & Customer Engagement role at Gategroup Holding?
Full responsibilities and requirements are described in the listing above.
Learn more about the Director of Airline Performance & Customer Engagement role in the description above.
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