Underwriting Assistant

Company Overview

MSIG USA is the U.S.

-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350‑year heritage, MSIG USA brings financial strength, expertise, and a global footprint to offer commercial insurance solutions that address your business’s unique risks.

Responsible for supporting the underwriting process for property coverages. Under minimal supervision provide technical underwriting and administrative support for assigned new and renewal accounts, including collecting data, account setup, rating, producing quotes and binders, issuing policies and endorsements, and proactively ensuring the underwriting process is handled efficiently and accurately. Provide Underwriters with required reports and analysis.

• Collect and reconcile new and renewal submission information to prepare policy/account files for underwriter review with minimal direction in accordance with company underwriting guidelines and standards.
• Review and account information for necessary underwriting data (exposures, loss information, driver information, financials, loss control reports, etc.). Communicate and follow up with broker for missing information.
• Review, analyze and accurately input financial and statistical information into the appropriate system(s) to provide timely and accurate quote (pricing), policy, reinsurance, endorsement processing. Maintain various databases to ensure all systems accurately reflect updated account information/documentation in accordance with company underwriting guidelines.
• Interpret data and set up accounts in appropriate system(s) ensuring accuracy, often working directly with the underwriter.
• With minimal guidance from Underwriter produce quotes and binders for new and renewal accounts/policies (identify/gather relevant account information to quote and/or bind the policy; identify proper forms and endorsements used for policy construction, etc.).
• Complete all aspects of reinsurance tasks per underwriting guidelines with minimal supervision.
• Review and analyze accounts for reinsurance placement, organize information and accurately input data into required system. Obtain required underwriting data from client. Manage all aspects of the risk account from submission to applicable document issuance.
• Perform quality control checks to ensure data accuracy and maximize the integrity, quality and usability of information which will minimize discrepancies encountered by other departments.
• Proactively problem solve to meet and exceed client/broker expectations with internal standards. Work on identifying process/system improvement concepts and critical success factors for achieving high results in Operations.
• Provide excellent customer service in a timely and professional manner to internal and external customers including, but not limited to, Underwriters;
  Operations;
  Agents and Brokers; to facilitate the processing of business with current and prospect accounts.
• Respond to brokers service requests for loss runs, endorsements, etc.; ensuring all appropriate documentation is received (e.g., signed statements of values; signed terrorism rejection forms; obtaining copies of underlying policies for umbrella and excess policies); troubleshoot transaction processing issues with the Operations Department. Research and assist in resolving inquiries generated from internal and external customers (e.g., policy/account status, rating, and billing issues, etc.).
• Participate in broker/agency visits, loss inspections, etc., per Underwriter’s recommendation.
• Order and retrieve Risk Engineering reports as necessary based on underwriting criteria. Review inspection reports and summarize/highlight key elements based on existing underwriting data; follow-up on recommendations to ensure compliance with MSIG risk management standards.
• Accurately enter data into Cat Modeling Template and submit to Cat Modeling Team. Analyze output for both catastrophe management as well as improve underwriting decisions. Provide the underwriter with…