Intern Trainee - LA

Position Overview

Location/Type: Los Angeles, California / Full-Time

Department: Support

Pay: $23/hr

Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our team members.

The primary purpose of our internship trainee program is to develop individuals who want a career in the IT/MSP space to the point where they have the technical knowledge and skills required to be effective system engineers. As an Atlas Technica Intern Trainee, you will receive training and hands‑on experience in basic aspects of IT service delivery. You will work closely with experienced professionals and gain exposure to real‑world IT challenges in the alternative investment industry.

Successful participants in this 90‑day trainee program will graduate to become full‑fledged interns and be eligible to be evaluated again in 3–6 months for consideration to be promoted to a Junior Systems Engineer.

Participants may be required to work on‑site at client offices or at an Atlas regional office in the area.

• Positive feedback from trainers, co‑workers, and clients
• Demonstrate ability to learn new technologies and concepts quickly
• Demonstrate excellent communication and interpersonal skills
• Demonstrate strong problem‑solving skills and attention to detail

• Assist in the delivery of basic IT services to clients.
• Apply industry best practices and methodologies.
• Provide support to clients, both remotely and on‑site, as needed.
• Use troubleshooting techniques to identify and resolve IT issues.
• Use a ticketing system to manage support queries.

• A strong desire to learn and grow in the IT/MSP space.
• Some experience with IT support (6 months to 1 year), or an A+ certification.
• Ability to deliver great customer service (communicating clearly, managing expectations, following up).

Physical Requirements

• Lift and/or carry up to 50 lbs.
• Stand/sit for extended periods of time.
• Push/pull; climb stairs; stoop, kneel or crouch.
• Use fingers/hands to handle or feel; reach above head or below knee level.
• Work around machinery and material handling equipment.

• Familiarity with Managed Service Provider operations.
• Familiarity with Windows 10 and Office 365.
• Experience with basic TCP/IP networking, DNS, DHCP.
• Experience with Windows Server 2016 or higher.
• Intuitive troubleshooting skills.
• Good problem‑solving skills.

$23/hour

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.