Technical Estimator and Project Manager; Spec II Showers

Overview

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries.

You can see some of our favorite projects here.

Start your journey with OBE and help us build the future.

• Provide accurate quotations to customers for their given Product Group
• Meet or exceed SLA for quote turnaround for their given Product Group
• Read and understand bid requests through specifications/drawings to ensure the quote is technically compatible and competitive
• Maintain broad knowledge of Product Group products to offer to customers
• Answer customer calls and resolve questions/concerns by providing relevant and accurate information in a timely manner
• Document customer interactions and transactions in ERP consistently
• Demonstrate a sincere desire to understand and anticipate customer needs
• Create a sense of urgency to lead customers to release quotes to order in a timely manner for CRL to meet project critical paths
• Participate in educational opportunities to enhance knowledge of Product Group
• Update notes on any open quotes, orders, or drawings that are not resolved within the business day in a consistent daily basis
• Provide customer feedback to Team Leader
• Collaborate with internal teams on customer needs and factors that contribute to customer satisfaction

Position Pay Range: $24 USD - $33 USD

• High School diploma or equivalent;
  Associates Degree preferred but not required
• Ability to work at a fast pace and stay current with all inquiries and follow-up tasks
• Knowledge of general pricing and margins applied and negotiating skills
• General understanding of glass systems
• Effective navigation of CRL’s website and business software to retrieve product and transaction information
• Must be organized and able to prioritize effectively
• Must have excellent customer service skills; ability to exercise tact and discretion, and good self-expression
• Demonstrate critical thinking and independent thinking skills to anticipate and resolve issues

• Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
• Work-life balance – PTO and holidays, including floating holidays you can choose
• Compensation that rewards your hard work – a pay-for-performance culture with potential for annual raises and bonuses
• Training – We will equip you with the knowledge and skills you need to succeed

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