Air Import or Export Coordinator

Air Import or Export Coordinator

Los Angeles

Salary - $50k to $65k base depending on experience

Excellent benefits: 401k, medical

Cargowise advantageous or similar software

A minimum of 2 years of experience working at an international freight forwarder in operations is required to complete the tasks asked of this position.

Candidates must be legally eligible to work in the US;
Visa/sponsorship not available.

Our client is a global leader in logistics and supply chain management, excels in providing comprehensive freight forwarding solutions across international borders. With a robust network of partners and cutting‑edge technology, they ensure seamless, efficient, and cost‑effective transportation of goods worldwide.

The Air Import or Export coordinator is responsible for the handling of air import or export files, including following compliance guidelines, preparing quotes, and providing customer service.

• Handle day‑to‑day air import or export shipments.
• Pre‑alert agent and shipper; organize and prepare documentation for customers; follow up with steamship lines; maintain daily reports for pending shipments as required.
• Ensure all required documents are received; send final documents as needed.
• File the relevant documentation to process the shipments.
• Arrange pick‑ups, deliveries and container loading as required.
• Maintain customer service updates, including tracking cargo from origin to destination.
• Set up billing and payables.
• Other duties as assigned.

• Commitment to excellent customer service, utilizing effective communication and follow‑up skills.
• Ability to work effectively in a cross‑functional team environment at all levels of the organization or work independently with little or no supervision to achieve results.
• Practical problem‑solving and decision‑making skills.

• Minimum high school diploma or GED.
• 1 year of experience in international freight forwarding logistics operations.
• 1 year of customer service experience.