Ocean Import Operations Assistant

We are seeking a highly motivated Ocean Import Operations Assistant to join our growing logistics team. This position is responsible for managing the full cycle of ocean import operations, ensuring timely, compliant, and cost-effective movement of cargo from origin to final delivery.

Key Responsibilities

• Handle end-to-end FCL and LCL ocean import files including ISF, arrival notice, customs clearance, and delivery arrangements.
• Communicate daily with steamship lines, truckers, customs brokers, warehouses, and customers.
• Prepare and review all necessary import documentation (BL, invoice, packing list, arrival notices).
• Coordinate with CBP, FDA, USDA, and other government agencies when required.
• Update shipment milestones in the system and maintain accurate records.
• Provide proactive communication and problem resolution for clients.
• Support billing, cost entry, and file closing in accordance with company procedures.

Qualifications

• 1+ years of experience in Ocean Import Operations Assistant within freight forwarding or NVOCC.
• Strong knowledge of HTS, Incoterms, ISF, customs entry process, and U.S. import regulations.
• Excellent communication, multitasking, and organizational skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Proficiency in MS Office and logistics software.