Global Biotech Logistics Coordinator - Cell & Gene

Responsibilities

• Providing superior level of monitoring of all cell and gene shipments
• End-to-end oversight of transportation logistics management
• Coordination of shipping schedule and transport of cell and gene shipments
• Working with global branches and external logistics partners
• Facilitating planned movements using GPS technology
• Tracking shipment location and proactively monitoring conditions
• Identifying and resolving delays
• Ensuring compliance with client supply chain requirements
• Daily coordination with various branches and monitoring of Maestro
• Review of customer bookings in Maestro against client specifications
• Update Maestro milestones
• Review Client Operating Procedures and manage all paperwork
• Ensure documentation accuracy and completeness
• Monitor GPS tracking on all CGT shipments and dashboards
• Provide clear and accurate information regarding handling of shipments
• Produce daily reports of transport issues

• End-to-end logistics coordination experience, preferably in clinical trials or pharmaceutical/biotech environments
• Knowledge of Cold chain logistics, chain of custody/chain of identity (cell and gene logistics)
• Dangerous goods shipping (cell and gene logistics) knowledge
• General logistics import/export knowledge, preferably in the Pharma/Clinical Trials industry
• Experience in the courier or air freight industry
• Strong knowledge of PC and Microsoft Programs (Excel, Word, Outlook)
• Proven track record of excellent customer service; experience dealing with people and speaking to clients
• Eye for detail; organized/skilled in tracking; a problem solver
• Ability to multi-task and think on one’s feet
• Excellent communication skills
• Flexibility in working hours / shift work.