Logistics and Customs Associate

Careismatic Brands outfits our community of care through our portfolio of market-leading brands that meet the diverse needs of healthcare professionals worldwide. We are one piece of a larger community of those who are and are cared for. Whether it's medical professionals or the patients they serve, we are inspired by those who wear our uniforms every day. We have an outstanding opportunity for an Associate, Logistics and Customs to act as a strategic and tactical problem-solver.

Reporting to the Customs Manager, this individual will collaborate with internal teams and external freight partners to ensure timely and cost-effective delivery of our sellable inventory. This involves proactive risk mitigation and efficient communication of in-transit exceptions to key stakeholders across the organization.

This is a full-time role based in our corporate office in Sherman Oaks, CA.

$70,000-$80,000

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Partner with the Planning Team and external freight providers to analyze and communicate projected freight demand, ensuring alignment on capacity and optimizing resource allocation.
• Manage freight rate information, including receiving, filing, reporting, and participating in strategic freight discussions with the Logistics and Customs Manager to identify cost-saving opportunities.
• Cultivate and maintain strong relationships with external freight partners, developing a deep understanding of international freight market dynamics and trends to leverage competitive advantages.
• Serve as the primary point of contact for our global factory and distribution center network, efficiently resolving shipping-related issues and ensuring seamless operations.
• Oversee and approve ocean and air freight bookings, strategically selecting the most cost-effective carriers to meet our delivery targets and optimize transportation spend.
• Proactively monitor the shipment lifecycle from booking through delivery and put-away, effectively communicating any potential disruptions or exceptions to relevant stakeholders to ensure transparency and proactive problem-solving.
• Ensure timely filing of customs documents with appropriate parties.
• Interface with Customs as an advocate for timely clearance and tracking of any shipments that have been selected for inspection.
• Audit and approve invoices from freight carriers, verifying billing accuracy and adherence to agreed-upon rates and service level agreements.

• BA/BS degree in Supply Chain, Economics, Business, or related fields. Or equivalent experience.
• Proven ability to analyze data and deliver actionable insights.
• Ability to create strong partnerships with key internal & external partners.
• Analytical thinking and problem-solving skills, with acute attention to detail, accuracy and accountability balanced with sound business judgment and decision-making skills.
• Positive and go-getter team player, who can also work independently, with the ability to troubleshoot and work in a fast-moving and multi-tasking environment with numerous deadlines and across multiple cross-functional partners and seasons.
• Advanced understanding of international and domestic logistics practices and procedures.
• Data driven mindset to identify improvement opportunities and implement sustainable solutions.
• Highly detail oriented with effective communication skills, both written and verbal.
• Experience with ERP and data warehouse tools preferred.
• Demonstrated proficiency in…