Customs Brokerage Import Supervisor

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CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co‑create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise in Motion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever‑changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact.

This is more than a job.

It’sa journey on which you rise.

Starting Hiring Salary Range: $71K-$85K + Bonus Opportunity

YOUR ROLE

The Customs Brokerage Import Supervisor I oversees daily customs brokerage operations to ensure the accurate, compliant, and timely clearance of import and export shipments. This role supervises brokerage staff, enforces compliance with U.S. Customs and Border Protection (CBP) regulations, and serves as a key liaison between clients, government agencies, and internal teams.

WHAT ARE YOU GOING TO DO?

• Supervise daily customs brokerage activities, including entry filings, classifications, valuations, and duty payments,
• Ensure timely clearance of shipments while meeting customer service expectations
• Review and approve customs entries for accuracy and regulatory compliance

Ensure adherence to CBP regulations, FDA, USDA, EPA, and other applicable government agency requirements

Stay current on changes in customs laws, trade agreements, tariffs, and compliance standards

Support audits, prior disclosures, and internal compliance reviews

Train, mentor, and supervise customs brokerage staff

Assign workloads, monitor performance, and ensure productivity targets are met

Conduct performance evaluations and support employee development

Serve as escalation point for complex shipments or compliance issues

Communicate with clients regarding customs requirements, delays, or regulatory concerns

Build and maintain strong client and stakeholder relationships

Identify opportunities to improve efficiency, accuracy, and compliance processes

Support implementation of new systems, procedures, or regulatory changes

Collaborate with sales, operations, and compliance teams to support business goals

• Other Duties as assigned

• High school diploma or equivalent required; bachelor’s degree preferred
• Minimum 3–5 years of customs brokerage experience
• Prior supervisory or lead experience preferred

Certifications

• U.S. Customs Broker License preferred or in progress

Knowledge & Skills

• In‑depth knowledge of U.S. customs regulations and import/export procedures
• Experience with HTS classification, valuation, and country‑of‑origin determination
• Proficiency with customs brokerage software and MS Office
• Strong leadership, organizational, and problem‑solving skills
• Excellent communication and customer service abilities

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and…