Account Supervisor

Summary

The role of the Account Supervisor is to be the driving force behind the day-to-day activities on a client’s brand. The Account Supervisor role offers a significant opportunity for learning and growth. A Management Supervisor delivers work that meets client objectives and aligns with core-brand strategies, ensuring flawless execution and strong collaboration with creative teams to deliver optimal output.

Must be willing to work Pacific Standard Time.

• Serve as a key day‑to‑day strategic partner and agency point of contact for clients.
• Help build business and marketing plans that align with client goals and objectives.
• Collaborate internally to find opportunities and solutions to client needs.
• Be a thought leader on the category, the competition, and the industry.
• Multitask to facilitate an efficient workflow.
• Manage cross‑discipline teams, providing guidance, clear direction, and thought leadership on a day‑to‑day basis.
• Establish, improve, and maintain processes and documents to aid in the organization and accuracy of the workflow.
• Make sure that all client expectations and deliverables are met accurately, on time, and on budget.
• Manage the development of project briefs.
• Review deliverables against briefs, client requests/revisions.

• Four years of agency experience in account management.
• Proficiency in Microsoft Office software:
  Word, Excel, PowerPoint.
• Strong oral and written communication and organizational skills.
• Ability to manage junior account staff, overseeing their growth and development.
• Excellent attention to detail and follow‑through skills.
• Desire to maintain and continually improve professional knowledge base.
• A strong interest in advertising and a motivation to build career skills and knowledge.
• Ability to work well with a wide range of people at various levels, both internally and externally.
• Experience working in a fast‑paced agency environment, juggling multiple deliverables.
• Excellent problem‑solving skills.
• Strategic thinking capabilities to partner with team members to work through ideas and directions that answer the brief and align with the brand.
• Proactively identify and address potential issues before they impact project progress.
• Working knowledge of media.
• Business acumen and comfort level with discussing marketing and business needs that go beyond advertising.

• Category/industry knowledge
• Strong creative instincts