Manager, Operations

LA28 does not provide relocation assistance. LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community.

The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles.

Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them.

The Manager, City Operations sits within the City Operations team and reports to the Director, City Operations. This role will lead the integrated planning and delivery of city services for a defined portfolio of LA28 competition and non-competition venues. It will serve as a primary relationship manager with municipal partners and play a key role in coordinating external operations (activities outside of Olympic Venues) across functional areas to support seamless Games-time execution.

This role will develop integrated city service operational plans for a subset of LA28 venues by coordinating requirements across internal teams (e.g., transportation, security, and venue management) and external municipal partners, including city managers and service departments.

The Manager, City Operations will act as a primary point of contact for municipal counterparts, leading cross-partner planning sessions and building strong working relationships to shape Games-time operations and refine service delivery.

This position will also support the negotiation and documentation of operational roles and service commitments, working closely with municipal partners and internal teams to help deliver world-class Games-time operations for athletes, spectators, and local communities.

Relationship building

• Serve as the primary and reliable point of contact for municipal counterparts, maintaining consistent communication
• Coordinate and facilitate recurring planning sessions with City partners to co-develop detailed operational plans
• Support negotiations for business critical agreements with external operations partners

Operations analytics

• Analyze operational data and planning models to refine requirements for city services
• Co-create service level estimates, schedules, and payment assumptions with municipal partners for assigned venues
• Translate risks and analytical insights into planning adjustments and clear updates for LA28 leadership

Internal integration

• Manage relationships and day-to-day coordination with internal stakeholder teams to support cross-functional collaboration
• Drive structured cross-functional planning sessions to align timelines, surface interdependencies, and resolve gaps between LA28 organizational and municipal plans
• Contribute to OCOG-wide readiness activities, including tabletop exercises, games-time simulations, and incident escalation planning

CTY Operations team management

• Prepare concise briefing materials for leadership team
• Develop and manage milestone plans, track progress of key CTY deliverables and ensure timely execution for each assigned venue
• Supervise subordinates, providing day-to-day direction, reviewing deliverables, and enabling effective collaboration
• Lead the development of Games-time staffing plans for your assigned venues, defining roles, responsibilities, training needs, and staffing schedules for City Operations personnel

• 5 years of experience…