General Manager

General Manager role at Red Door Escape Room

Have you ever played an escape room? If you have, you know how fun it can be. If not, trust us, it's a great experience. In this role, we are seeking creative leaders who can work well in a team and not only motivate staff, but also maintain puzzles, technology, and aesthetics. We want someone self‑motivated, highly organized, an expert communicator and trainer, and able to handle pressure in a fast‑paced, fun environment.

As an entertainment business, you will ensure that your location remains engaging and enjoyable. You will be responsible for motivating team members, maintaining the quality of our rooms, and driving business growth in a rapidly expanding company.

• Organize all assigned store operations and delegate responsibilities to staff.
• Proactively manage the assigned store to meet and report performance metrics.
• Effectively build strong relationships, lead and develop a team.
• Responsible for team building, scheduling, performance management, retention, and staff development.
• Maintain operations by initiating and coordinating policies and procedures.
• Possess basic financial understanding.
• Cultivate and maintain a healthy culture.
• Stay knowledgeable of market trends.
• Perform all branch job functions – general manager, front desk, game master, marketing, design, and sales.
• Participate in training for Marketing, Sales, and Design teams.

• At least 2–4 years of relevant business experience, preferably in management.
• Comfortable learning new computer applications.
• Outstanding communication and interpersonal abilities.
• Excellent organization and leadership skills.
• Able to identify talent and recruit employees.
• Analytical mind with familiarity with data analysis and budgeting principles.
• Able to promote the business to corporate clients and secure bookings.

Mid‑Senior level

Full‑time

Management and Manufacturing

Entertainment Providers