Cashiers Office Manager; Limited Appointment

Main Cashier's Office Manager

Hourly Range: $27-$29

Department:
Main Cashier's Office

Under the general direction of the Business Services Director, the SAM III oversees Main Cashier's Office operations including change fund preparation, distribution and collection; counting and reconciling service area receipts and vault funds; encoding and reconciling checks, bank card deposit captures, and other non‑negotiable items; overseeing the completion of bank orders and deposits; and preparing documentation and providing support for internal and external audits, including reconciling discrepancies and implementing corrective actions.

The role also involves reviewing and implementing operational and physical security systems and procedures. The SAM III prepares multiple complex financial reports, oversees financial operations by integrating and reconciling data across advanced systems including Net Suite, Clover, Stripe, Dorm Swipes, and Toast, develops and monitors budgets to ensure accuracy and compliance, and performs various journal entries; reviews and prepares invoice payments and disputes;

and prepares equipment maintenance agreements. This position acts as a member of the implementation team for new and upgraded financial systems and processes, working within a dynamic financial environment; recommends enhancements to systems, policies, and procedures; and coordinates with external vendors and internal IT team to resolve technical issues with financial systems. Additionally, the role includes creating, managing, and implementing complex business continuity plans for unexpected closures across multiple internal and external entities.

The Service Area Manager III hires, schedules, trains, evaluates, and counsels staff; plans and leads semi‑annual meetings for MCO student staff; and performs special assignments as directed by the Business Services Director.

Requires 3-5 years of progressive management experience in banking and/or retail cash handling operations in a high‑volume environment. Experience must demonstrate effective handling of a variety of priorities and timelines; attention to detail and accuracy in performing complex financial operations; advanced knowledge of cash handling equipment, principles, and reconciliation processes; and effective communication with diverse groups and individuals. Familiarity with financial compliance regulations and internal and external audit requirements, especially those relevant to cash handling and institutional policies.

Must have proven customer service skills, strong leadership abilities, and effective supervision experience, including hiring, training, and managing teams of 12‑15 staff or student workers. PC word processing and advanced spreadsheet proficiency (including pivot tables and formulas) are required, along with experience using multi‑platform financial systems such as Net Suite, Clover, Stripe, Dorm Swipes, and Toast. Proficiency in 10‑key by touch is required.

Must qualify for bonding. A related BA/BS is required, or the equivalent combination of education and experience.

Directly and indirectly supervises part‑time/student staff.

Frequent standing, walking, sitting, reaching, bending, stooping and lifting up to 50 lbs.

Fingerprinting Background Verification required.