Airport Manager - Los Angeles

• Lead one of the most dynamic international airport operations shaping safety, service and performance while driving real impact across teams, customers and key airport partners.
• Permanent Full-time position based in Los Angeles
• $120, USD
• Sponsorship may be available for the preferred candidate.

Our offshore ports each have a personality of their own. When you’re part of the offshore Qantas family, you might be physically apart but you’re still a close part of our team. Airports are the heart of our operation. It’s here people connect with the spirit of Australia from the confidence of seeing and interacting with our people, to the sheer awe that comes from watching our aircraft take off and land.

We see it as our responsibility to take ownership and drive outcomes, taking the organization forward.

As the Airport Manager LAX
, you will play a key leadership role overseeing all airport operations and customer service delivery, driving safe, efficient and high performing outcomes across both above and below wing functions. You will be accountable for safety, service excellence, people leadership, revenue, regulatory compliance and key operational metrics such as on time performance, all contributing to a strong customer experience and ongoing business improvement.

Taking a strategic view of airport performance, this position focuses on identifying opportunities to strengthen local operating processes, alongside managing budgets, cost controls and the delivery of local initiatives that align with broader airport priorities. Building and maintaining strong relationships with airport authorities, government and regulatory bodies, business partners, vendors and other key stakeholders is also a core part of ensuring a seamless and collaborative operation.

You will also provide comprehensive support for our regional operations throughout the Americas, including assistance with ad-hoc charter activities.

To be successful, you will have:

• Senior operational and managerial experience in a large, complex or regulated environment
• Experience in an operational area within the airline industry preferably in Airport Operations.
• Strong capability in local change management and process improvement
• Effective communication, negotiation and dispute resolution skills
• Knowledge of governing aviation requirements including US DOT, TSA MSP and FAA regulatory documentation.
• Excellent written communication and high attention to detail
• Ability to develop and implement tactical plans and strong partnerships with business partners.
• Knowledge of lounge operations and premium guest/concierge services.
• Ability to lead teams and build strategic partnerships

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally r development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time.

You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We have flexible leave options:
  Make use of leave and flexible working opportunities including 4 weeks’ vacation and 15 days sick leave for eligible employees.
• We are planning for the future:
  Our 401K match offering is 8% for eligible employees.
• We’ll support your wellbeing:
  Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
• We love to travel:
  Enjoy heavily discounted air travel from the USA to Australia and within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.

Qantas provides equal employment opportunities to all…