Deputy Executive Officer, Administration; Homeless Outreach & Crisis Response Programs

Plans, directs, and oversees the activities, projects, and programs in Department of Public Safety to support agency goals.

Recruitment Timelines: Interviews are projected to be scheduled for the week of 04/5/2026. These dates are subject to change. We encourage you to monitor your  profile and emails for the latest updates.

• Leads multiple sub-units to ensure compliance with operational goals for information systems, contracts, administrative support, and other initiatives
• Directs the development, analysis, and reporting of the annual operating and capital budgets for the assigned area of responsibilities
• Directs operating and financial performance measurement and reporting for assigned area of responsibilities
• Liaises with internal and external clients to drive solutions
• Formulates policy recommendations and advises management on related issues
• Develops and implements work plan goals, objectives, policies, procedures, budget, and work standards for assigned function; monitors progress
• Directs, coordinates, and develops responses to FTA (Federal Transit Administration) and Caltrans audits and follows up on action items reported in audit response through to completion
• Develops recommendations to alleviate and resolve identified problems
• Directs and administers major capital programs
• Represents Metro and department before executive management, the Board of Directors, public agencies, community groups, committees, and professional organizations as assigned
• Chairs and participates in various committees and task forces
• Directs complex technical assignments, including projects and reporting
• Manages, mentors, coaches, and motivates assigned employees to develop and train staff for growth
• Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees

May be required to perform other related job duties.

• Bachelor's Degree in Business, Public Administration, or a related field;
  Master's Degree in a related field preferred

• Five years of relevant senior management‑level experience in one or more of the disciplines managed

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job‑related essential functions

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

• Experience developing, operationalizing and/or leading a large behavioral health program
• Experience providing direct services or supervising teams that deliver services to vulnerable or high‑need populations
• Experience managing contracted programs, including coordinating with external partners, monitoring performance, and ensuring compliance

• Theories, principles, strategies, and practices of project management
• Administrative principles, strategies, and methods, including goal setting, streamlining processes, program and budget development and implementation
• Capital and operating budgets
• Public agency procurement procedures and contract management
• Labor/management agreements
• Modern organizational management theory
• Metro operations to understand and navigate the organization
• Applicable business software applications

• Overseeing and managing large-scale projects across all business units
• Developing, directing, and implementing major capital and operational programs
• Planning, organizing, and directing the work of business information systems functions
• Directing, planning, and implementing policies, procedures, budgets, and financial/staffing forecasting
  
  Determining and directing strategies to achieve goals
• Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes
• Exercising sound…