Senior Client Services Manager​/Project Manager (Water Reuse

Job Category: Client Services

Requisition Number: SENIO
006682

Posted: April 9, 2026

Employment Type: Full-Time

Work Arrangement: Remote

• Remote / Virtual, United States
• Irvine, CA 92612 – 18500 Von Karman Ave, Suite 800
• Sacramento, CA 95670 – 11020 White Rock Rd, Suite 200

Senior Client Services Manager/Project Manager – We are excited to offer a senior client services role focused on water reuse engineering and consulting in the Southwest US market (Southern California, Arizona, Southern Nevada). The role collaborates closely with technical leaders, project managers, and marketing to shape growth strategy in the water reuse market.

The strategic account leader will define and advance multi-year growth strategies for priority clients, align enterprise resources, and drive sustained revenue growth across multiple service lines and markets with a focus on water reuse. The holder will translate client and market intelligence into actionable strategy, unite multidisciplinary teams, and position the firm as a trusted advisor.

The position requires consistent success in expanding long-term client relationships, leading high‑performing Client Service Teams, winning complex pursuits, and delivering high‑quality, profitable programs while balancing growth with quality, risk, and profitability.

Responsibilities

• Define and lead enterprise-level growth strategies for Type I clients.
• Shape client business case across multiple service lines and geographies.
• Drive expansion into adjacent services and new markets.
• Lead large, complex portfolios with significant revenue and risk exposure.
• Balance growth, margin, retention, and service diversification.
• Partner with executive leadership to calibrate strategic account performance.
• Lead mature, multi-disciplinary CSTs with enterprise visibility.
• Align Area, Market, and Service Line leadership around unified client strategy.
• Develop next-generation CSM talent through active coaching and sponsorship.
• Maintain executive-level relationships across the client organization.
• Anticipate shifts in political, regulatory, and funding environments.
• Position BC as a strategic advisor beyond project delivery.
• Serve as Sales Leader for major strategic pursuits.
• Influence enterprise resource allocation for key accounts.
• Adapt and execute various additional assignments based on evolving needs.
• Provide mentorship and knowledge sharing to less experienced team members.

Skills and Competencies

• Managing complex client portfolios to sustain revenue growth, margin, and service expansion.
• Executive acumen balancing strategic growth with oversight of quality, risk, and profitability.
• Identifying, evaluating, and shaping high-value business opportunities.
• Serving as Sales Leader on major strategic proposals.
• Developing, expanding, and influencing executive-level client relationships.
• Translating client business drivers, political dynamics, and market forces into growth strategies.
• Identifying emerging markets and mobilizing talent for new opportunities.
• Leading and aligning multidisciplinary teams around complex objectives.
• Working knowledge of governance frameworks, decision‑support models, and change leadership practices.
• Strategic planning, engagement, and communication capabilities.
• Facilitation, executive presentation, and negotiation skills.
• Risk identification, mitigation, and portfolio management expertise.
• Leveraging digital solutions, data systems, and AI‑enabled tools to enhance performance.
• Leadership presence to inspire, influence, and hold teams accountable.

Experience

• Minimum 15 years in environmental engineering and consulting with progressive responsibilities in marketing and business development.

Preferred Experience

• Track record of managing projects to on‑time, on‑budget delivery meeting or…