Shop - Star Creator, Strategic Partner Manager

About the Team

The global eCommerce US operation team aims to deliver high quality products together with a unique customer experience via Tik Tok. The role is responsible for building the Tik Tok Ecommerce partnership for the Tik Tok e-commerce business in the US. With more than 1 billion loyal users globally, we believe Tik Tok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

As a Strategic Partner Manager, you will directly manage a group of top creators enrolled in our Tik Tok Shop Creator Program. You will play a key part in the success and growth of creators on Tik Tok Shop by supporting platform best practices, content strategy, content merchandising, brand/merchant engagements, and platform initiatives.

• Build and maintain relationships with Tik Tok Shop content creators
• Assist creators in developing their e-commerce content strategy and audience growth plans
• Analyze data and provide insights to creators to help them optimize their content, and improve sales performance
• Facilitate collaborations between creators and merchants
• Provide support and troubleshooting for technical issues that creators may encounter
• Collaborate with other teams at Tik Tok to give creators access to resources, tools, and opportunities

• 3+ years of experience in digital marketing, influencer/creator management, or a related field
• Strong understanding of Tik Tok's platform, content creators and audience

• Excellent communication, interpersonal and relationship-building skills
• Analytical and data-driven mindset with experience analyzing data and providing insights to others
• Ability to manage multiple projects and priorities in a fast-paced, deadline-driven environment
• Experience in content-driven ecommerce is highly preferred
• Experience with content creation, video production and editing may be beneficial

Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people.

We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless.

Join us.

Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

Tik Tok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the…