Program Coordinator

Job Description POSITION SUMMARY

The Program Coordinator is responsible for ensuring compliance with the policies and procedures of Unite A Nation’s (UAN) Programs, including Nemehia’s House, and the Healthy Lifestyle Living Program. The Program Coordinator acts as a role model for the participants; conducts risk & needs assessment to determine services required for each participant; including temporary shelter, mental, health, substance use disorder treatment services, job training, placement, and other support services as needed.

This role provides individualized and specialized support to the participants. Develops and maintains partnerships with mental health and substance use disorder treatment providers to connect participants with counseling, legal services, public benefits, transportation assistance, childcare, high school equivalency classes, housing, and other services as needed with the ultimate goal of helping participants transition to permanent housing and independent living. The Program Coordinator role will also coordinate and manage volunteer databases, training, and events.

The Program Coordinator reports directly to the Executive Director.

• Maintain a safe and sanitary living environment for the participants at Nemehia’s House.
• Adheres to data and compliance, reviews applications and determines if application meets criteria, or recommends edits based on guidelines and criteria.
• Attend weekly team meetings, and participates in ongoing trainings relevant to program supportive services
• Record participants progress, chart referrals, and schedule services as needed
• Evaluate participants progress periodically and make adjustments as needed
• Coordinate partnerships, workshops and trainings and connect clients to resources
• Coordinates with internal and external stakeholders to ensure participants have the necessary items to secure housing and meet their housing goals
• Provides advocacy to help address issues and barriers between landlords and participants that may prevent move-ins
• Advocacy and coalition building with community partners
• Provide oversight and general operations of the home, including but not limited to: housekeeping, assisting participants with activities of daily living (hygiene, bed making, keeping doctors/therapy/case management/court appointments, and assigning chores).
• Tracks and maintains household inventory of food, office supplies, cleaning supplies, laundry supplies, hygiene supplies and is responsible for keeping necessary items well stocked.
• Additional tasks, projects, and responsibilities as assigned by Executive Director

• College degree preferred
• 2+ years of nonprofit experience, preferably in housing/social services
• Ability to demonstrate empathy and a non-judgmental attitude when engaging with persons experiencing homelessness
• Possesses a high level of understanding for individuals who present for services with mental health and physical health needs
• Excellent verbal, written communication, and advocacy skills
• Comfortable with conflict resolution and impeccable customer service skills
• Ability to prioritize roles, tasks, and meet deliverables on time
• Proficient in Google Suite (Microsoft Word, Excel, Access, PowerPoint), Zoom, and other technology
• Travel is a regular duty for this position and is required 15% of the time
• Use of a personal vehicle to travel between worksites and other locations is required
• Must have and maintain a valid California Driver’s License and auto insurance in good standing

The physical demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Staff member is required to: walk and climb stairs; handle, finger, grasp, and feel objects and equipment; reach with hands and arms;

communicate, receive, and exchange ideas and information by means of the spoken and written word; be mobile by moving oneself from place to place quickly and easily;…