Tele-Critical Care Clinical Coord-FT 7pm

Job Summary

Provides remote consultative and supportive nursing care to critically ill patients in the Intensive Care Units (ICUs) across multiple medical centers using in-room camera and EPIC technology from a remote, centralized hub. Collaborates with intensivists, hospitalists, MODs, nurses, respiratory therapists, and other staff to deliver timely intervention for critically ill patients, achieving optimal outcomes. Guides, coaches, and assists the clinical team in the daily needs of critical care patients according to AACN guidelines.

• Performs video monitoring and assessment of ICU patient data, safety oversight rounds, and collaborates with the TCC physician located in the remote hub to ensure timely consultation and intervention on patients requiring immediate action.
• Responds to requests by ICU RNs for nursing care consultation and works remotely with bedside nurses to provide real‑time, clinical decision support for patients with conditions requiring immediate attention during evening and night shifts.
• Collaborates in continuous performance improvement activities with remote interprofessional teams to achieve optimal patient and family outcomes; leverages technology to gather and evaluate quality metrics and reports on patient data.
• Provides consultation as a resource for education, assessment, and treatment of critical care patients.
• Maintains knowledge of evidence‑based practice and new recommendations from specialty nursing organizations (e.g., AACN).
• Identifies opportunities for improvement and reports this information to the Physician‑in‑Charge (PIC), Clinical Lead, and performance improvement teams.
• Monitors practice to assure policies & procedures are in effect and takes appropriate actions and follows up as needed.
• Co‑leads and participates in regional committees.
• Serves as a subject matter expert for critical care recommendations from various organizations (e.g., AACN, TJC).
• Develops strategies to ensure that performance improvement gains can be sustained over time.
• Serves as a resource to regional committees for P&P development, implementation, and dissemination.

Experience

• Minimum five (5) years minimum experience working in Intensive Care Units (ICUs).

Education

• Bachelor's degree in Nursing or related field.

License, Certification, Registration

• Critical Care Registered Nurse Certificate within 12 months of hire OR Critical‑Care Registered Nurse Knowledge Professional
  - Adult (AACN) within 12 months of hire OR Critical‑Care Registered Nurse (Tele‑ICU) - Adult (AACN) within 12 months of hire OR Critical‑Care Registered Nurse Knowledge Professional
  - Pediatric (AACN) within 12 months of hire.
• Registered Nurse License (California).

• Demonstrates effective communication and listening skills.
• Communicating with patients, families, peers, and colleagues as appropriate across a broad range of socio‑economic and cultural backgrounds.
• Provides cultural sensitivity; identifies language barriers impeding understanding of patient condition.
• Shows sensitivity, honesty, and compassion in difficult conversations in collaboration with TCC physicians, ICU RNs, patients, and families.
• Displays insight and understanding of emotions and human responses to allow effective interpersonal interactions.
• Works effectively with others as a member or informal leader.
• Demonstrates professionalism when using audio/visual equipment or during phone consultation/support through compassion, integrity, and respect for others, respect for patient privacy, sensitivity and responsiveness to a diverse patient population, including diversity in gender, age, culture, race, religion, disabilities, and sexual orientation, and commitment to ethical principles & confidentiality at all times.
• Demonstrates conflict resolution and mediation skills with the ability to secure action from persons outside their supervision.
• Ability to think critically.
• Must be able to work in a Labor/Management Partnership environment.

• One (1) year ICU supervisory or Clinical Nurse Specialist specializing in Critical Care.
• Master's Degree in Nursing or related field.

• This on‑site role is based at the Los Angeles Sunset hub, with a second hub at Downey's Independence Park.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.