Food Safety And Quality Assurance Analyst

The FSQA Analyst for Direct Imports is responsible for ensuring the safety, quality, and regulatory compliance of imported food products. This role involves a comprehensive understanding of food safety regulations, quality standards, and import/export procedures. The analyst will work closely with suppliers, internal teams, and regulatory agencies to guarantee product integrity and adherence to all applicable requirements. Do you have a HACCP certificate and 3 or more years of work experience in food safety, quality assurance?

T&T Supermarkets is marking over 30 years as Canada’s favorite Asian grocery store and recently announced multiple new store locations in the United States. Our growth into the US offers great opportunities within our first US flagship store, opened in 2024 in Bellevue, Washington in the Marketplace at Factoria, spanning 76,000 sq.ft. and standing as the largest Asian specialty supermarket in Washington state.

We have established our regional office in the greater Los Angeles area to grow T&T Supermarket’s vendor base with American food suppliers.

You Will

• Work closely with processing centers, merchandising and supply chain to conduct product evaluation and improvement projects, ensure products comply with regulatory requirement, product specification and customer’s satisfaction
• Review vendor program, product specification, labels and claims for approval. Implement Food Safety and Quality Assurance program and keeps improvement to ensure compliance on FDA / USDA, GFSI / HACCP and industry standard
• Liaise with FDA / USDA / GFSI and other FSQA inspectors on the inspection. Take or coordinate corrective action to ensure all business practice comply with the regulation and standard
• Evaluate suppliers based on food safety and quality standards, conducting desk or onsite audits and inspections as needed
• Effectively communicate food safety and compliance information to internal and external stakeholders
• Respond to food safety incidents and product recalls, conducting thorough investigations and implementing corrective actions
• Investigate customer complaints with vendors and initiate corrective actions. Provide clear corrective action feedback to vendors and monitor improvement progress
• Maintain and update accurate and organized records of all food safety and compliance activities, including documentation, correspondence, and audit reports
• Conduct trend analysis and summary report to the management team regularly for improvements
• Perform any other duties assigned by the superior(s)

• Post-secondary degree in food science, food chemistry, food microbiology, public health, or other related disciplines
• Sound knowledge of both US and international regulatory requirements for food products, with additional knowledge of health and beauty product regulations a plus
• HACCP certificate and 3 or more years of work experience in food safety, quality assurance or related field required
• Sound knowledge of Foreign Supplier Verification Programs (FSVP) for importers is an asset
• Strong analytical skills, excellent interpersonal and communication skills, ability to make convincing & assertive recommendations.
• Able to work both independently and as part of a team.
• Flexibility in handling multiple tasks
• Detail orientated and the ability to work under pressure and meets deadlines.
• Works in various environment condition
• Follows different work schedules including evenings, weekends and statutory holidays when needed
• Good written and verbal communication skills in English
• Chinese, other Asian language or Spanish is a bonus
• Good database management skill, computer skills, project scheduling, follow-up and result summary skills
• Possess valid driver license and be willing to travel for business within US, Canada, or internationally as needed, up to 20% of the time

• Competitive Wages
• Discretionary Bonus
• Paid Holiday Leave
• Generous Paid Time Off (Annual Vacation, Sick, Marriage, Bereavement)
• Medical, Dental & Vision Care
• Life & AD&D Insurance
• Employee Assistance Program
• 401(k) Retirement Plan
• Paid Training
• Long Service Award
• Staff Recreation Activity
• Conditions Apply