Manager, Color Production & QA

Thrive Causemetics is Bigger Than Beauty™:
We are an independent, female-owned beauty brand that creates high-performance vegan cosmetics and supports a community of giving. All of Thrive Causemetics' products are free of parabens and sulfates, in addition to being 100 percent cruelty-free. Through its Bigger Than Beauty™ program, every product purchased results in a donation to help communities thrive.

Thrive Causemetics is dedicated to fostering a collaborative and cross-functional workplace where everyone’s voice matters. We are committed to being pioneers in creating a culture of wellness. Together, we prioritize a strong work ethic while maintaining a positive, exciting environment where people are passionate about what they do.

The production manager and quality associate will play a key role in ensuring the color accuracy, consistency, quality, and overall execution of our products from development through commercial production.

This role will partner closely with Product Development, Quality, Operations, Regulatory, Customer Experience, and external manufacturing partners to review production batches, maintain approved standards, troubleshoot quality issues, and support shade development across multiple product categories.

The ideal candidate has a strong eye for color, hands‑on experience with color cosmetics, and an understanding of cosmetic manufacturing and quality processes. This individual should be comfortable making detailed product assessments, communicating clear feedback to manufacturing partners, and supporting fast‑paced production decisions.

• Review pilot, line trial, production, and commercial bulk batches against approved standards to assess shade accuracy, texture, appearance, odor, payoff, application, and overall product quality.
• Evaluate manufacturing submissions and provide timely approvals, detailed feedback, and recommended corrective actions to contract manufacturers.
• Support day‑to‑day production oversight, including batch reviews, reorder approvals, bulk approvals, and time‑sensitive manufacturing decisions.
• Travel to domestic and international manufacturing facilities as needed to review production batches, attend line trials, troubleshoot issues, and ensure alignment with approved standards.
• Collaborate with Product Development, Quality, Operations, Regulatory, and external manufacturing partners to investigate and resolve color, aesthetic, packaging, and production‑related discrepancies.
• Partner with Customer Experience to review product quality complaints, identify trends, investigate potential root causes, and communicate findings and recommended actions.
• Communicate quality discrepancies clearly and promptly to internal teams and manufacturing partners, ensuring appropriate documentation, escalation, and follow‑through.
• Support investigations, root cause analysis, corrective and preventive actions (CAPAs), and other quality processes as needed.
• Follow established Quality SOPs and help ensure products and manufacturing partners meet internal quality requirements.
• Establish, maintain, and periodically refresh approved production standards, retains, and reference samples to ensure consistency throughout the product lifecycle.
• Maintain organized archives of approved standards, retains, production references, batch history, quality documentation, and related records.
• Review primary and secondary packaging for quality, functionality, aesthetics, and alignment with approved standards.
• Support artwork reviews to help ensure packaging execution aligns with approved product specifications and quality requirements.
• Support continuous improvement initiatives focused on color consistency, manufacturing robustness,…