Property Manager​/Floating Maintenance Tech

Description

Position Overview

WSH Management is seeking a highly motivated Community Manager/Maintenance Technician to oversee day-to-day operations and ensure the preservation and upkeep of the property.
The Community Manager/Maintenance Technician is fully accountable for all property operations, including enhancing the value of the property while performing maintenance duties to maintain buildings, fixtures, and resident spaces. This position is a key member of the customer service team and must exercise strong customer care skills to maintain a high level of resident satisfaction.

Additionally, WSH Management is seeking a Floating Maintenance Technician to provide coverage at various communities as needed.
The Floating Maintenance Technician assumes the responsibilities of on-site Maintenance Technicians at WSH Management properties during leave of absence, vacant positions, new acquisitions, or special projects. They are accountable for all property operations associated with the assigned community.

Pay: $28.00 - 30.00 per hour, commensurate with experience
Schedule: Full-time (40 hours per week), Monday–Friday, 8:00 AM–5:00 PM
Benefits: Medical, Dental, Vision
Time Off: Paid Time Off and Holiday Pay
Additional: 401(k) with match

Financial

• Demonstrate ability to understand financial goals, operate asset in owners’ best interest in accordance with
• Policies & Procedures Manual.
• Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency
• reports, move-in/move-outs, etc.).
• Prepare annual budgets and income projections in a timely and accurate manner.
• Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner.
• Generate necessary legal action, documents and process in accordance with Landlord/Tenant Law, Fair Housing
• Laws and Company guidelines.
• Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and
• certificates of insurance.
• Ensure that invoices are accurately processed for approval and payment by Corporate office, manage petty cash
• and all funds.

Leasing

• Ensure property is rented to fullest capacity and lost rent is minimized.
• Utilize the Yardi leasing workflow process from initial contract through approval or denial of tenancy, and move in.
• Utilize marketing strategies to secure prospective residents.
• Confirm that leasing staff techniques are effective in qualifying and securing future residents.
• Confirm that leasing staff gather information about market competition in the area and file.
• Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others.
• Represent the company in a professional manner at all the times.

Administrative

• Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow.
• Working knowledge of California landlord/tenant law, and common procedures and notices.
• Confirm all leases and corresponding paperwork are completed and input to software System accurately and on
• a timely basis.
• Ensure current resident files are properly maintained and in required order.
• Ensure all administrative paperwork is accurate, complete and submitted on a timely basis.
• Ensure compliance with all applicable affordable housing programs.
• Lead emergency team for community. Ensure proper response and handling of all community emergencies with
• staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on
• community, employee/resident injuries, fires, floods, freezes, etc.).
• Resident Retention
• Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management.
• Participate in resident social service programs and/or coordinate resident activities program.
• Develop and/or implement resident retention programs (i.e., resident functions,…