PT Sales Associate: SET

About the Brand

Hey! We’re SET. We’re here to simplify the way you get dressed. In an effort to be more effortless, we design athleisure that blurs the line between form and function. Whether you're getting active or actively chilling on the couch, our elevated essentials take you there. We’re a community first and a brand second. Seriously. Everything we create is with you in mind— from styles and colors, to what's to come and what's coming back.

We believe open communication is key, because we’re at our best when you feel yours. We love to share what's going on BTS (behind the SET). Production planning, photoshoots, business day-to-day, what's up next, the good, the bad and the challenging. We're big on keeping it real and we'll always share the "why," because you deserve it.

We are committed to finding exceptional talent to represent our SET Active boutique in Los Angeles
. We are seeking dynamic Part‑Time Sales Associates who are passionate about delivering outstanding in‑store experiences, driving customer satisfaction, and fostering meaningful brand connections.

The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast‑paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first.

Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs.

Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.

• Minimum Age:
  Must be at least 18 years old.
• Experience:
  
  Background in retail, luxury retail, or high‑touch client‑facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients.
• Availability:
  Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays.
• Physical Requirements:
  
  Maintain an active presence on the sales floor, standing, walking, using ladders, and lifting up to 50 pounds.

$19 to $21. Compensation will be determined based on the candidate’s experience, skills, competencies, and qualifications.

• Customer‑Centric & Hospitality‑Driven:
  Seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.
• Adaptable & Entrepreneurial:
  Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges.
• Collaborative Team Player:
  Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.
• Strong Communicator:
  Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment.
• Professional & Reliable:
  Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism.
• Brand Champion & Product Expert:
  Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience.
• Detail‑Oriented & Efficient:
  Consistently produces high‑quality, polished work with exceptional efficiency and effectiveness.

• Sales Performance:
  Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients.
• Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty.
• Task Management:
  Demonstrate efficiency and reliability in completing tasks accurately and on time.

The…