Retail Warehouse Operations Associate
Listed on 2026-09-12
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Retail
Distribution/ General Warehouse, Customer Service Rep, Retail Associate/ Customer Service, Retail Support
Benefits:
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
Our Corporate Buying Office is looking for a Retail Warehouse Operations Associate to support our Sell-By-Mail Division. This is a Full-Time HQ entry-level position located in Sun Valley, Ca (near Burbank) with a set schedule:
Monday through Friday, 8:30 am - 5pm.
Pay Rate Range: $18.50-$19.50
Job Description- Create prepaid packages to send to our customers and process return shipments to sellers
- Fold Sell-by-Mail Bags
- Stamp Envelopes
- Pull UPS upload weekly - checking for errors
- Ship merchandise to stores and confirm receipt of transfers using UPS World Ship
- Complete inter-store merchandise transfers
- Receive all incoming Sell-by-Mail bags and organize - record damages, separate VIP bags, etc.
- Submit UPS lost package investigations
- Organize Back Stock weekly according to Inventory standards
- Follow donations schedule and pull donations for weekly pickups
- Monitor and order Sell-by-Mail supplies
- Physically able to pack and lift large boxes and bags up to 40lbs
- Strong attention to detail
- Ability to meet strict deadlines and pivot between
- Great communication skills
- Sense of urgency, efficiency and positive attitude
- Punctual + reliable
- Ability to work independently
- Operationally Savvy
- Experience in retail, warehousing our similar environments
- Holiday Pay
- 2 Personal Holidays
- 1 Mental Health Day
- Accrued Paid Vacation
- Accrued Sick-Time
- 401 K eligibility
One of the first companies to pioneer secondhand clothing as an alternative to traditional retail, Crossroads Trading has been buying, selling, and consigning name brand and designer clothing in a friendly, fun, and fashionable atmosphere since 1991.
Since opening the doors of its first location in the heart of San Francisco's Fillmore District, Crossroads has expanded over time to 38 retail locations spanning Northern and Southern California, Chicago, Seattle, Portland, Denver, New York, and Houston. And in recent years, we have added Sell-By-Mail and Concierge programs to provide convenient new ways for fashionable and eco-conscious customers to sell their gently used clothing.
Crossroads has been featured in Harper's Bazaar, Teen Vogue, and LA Mag, and is widely recognized as an industry leader in the 'resale revolution.'
If you like sustainability, fashion, and working in a fun, positive environment, you'll enjoy a career with us!
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