Brand Ambassador​/Makeup Artist

Location: Santa Monica

Reports to: Retail Store Manager

The Detox Market was born from a love for purity and an eagerness to support our communities intheirhealthy lifestyles. We are passionate green beauty experts who believe inthe power of pure products for our customers. At The Detox Market, we define diversity as including gender, ethnic variance, educational background,age, geography, economic, family status, sexual preference, gender expression/identity, political inclination, religious affiliation, and being differently-abled.

The Detox Ambassador is the head and heart of The Detox Market customers’ in-store

experience. It is The Detox Ambassador’s responsibility to ensure our guests feel welcome and leave our stores feeling empowered by the expert knowledge and exemplary service they receive. Our mission is to educate all those who enter our stores in green beauty and wellness, as well as learn from our visitors by listening to their needs and committing to finding the best solution.

Along with our ongoing education initiatives and brand trainings, Detox Ambassadors are constantly evolving and strengthening their own knowledge in green beauty and wellness.

• Consistently provide exceptional customer service with clients in-store, via CRM and chat, as well as though phone & email inquiries
• Maintain and build a strong personal clientele base
• Ring up sales, returns, and exchanges in POS system
• Be engaged in working with the store team towards all store KPIs including but not limited to store sales goals
• Participate in staff education sessions both during & outside of regular store hours as needed
• Actively participate in & support all efforts at accurate inventory management & store standards as & when directed by store leadership including:
• count in transfers & POs with accuracy and attention to detail
• all monthly expiry and tester freshness checks,
• daily maintenance of tester freshness, cleanliness & display standards
• Participate in regular inventories & cycle counts as directed
• restock shop floor as merchandise is sold strictly using the “First In First Out” policy to ensure our natural products do not expire
• Support as needed for in-store and off-site events as well as ad-hoc projects that may require availability outside of regular business hours
• Ensure all policies and procedures are consistently adhered to, and adopt new systems and policies as needed
• Build and maintain productive & effective relationships with peers and new additions to the team, participate in & actively foster a welcoming and supportive work culture
• Ensure a consistently beautiful and engaging shopping experience, adhering to The Detox Market brand with all visual merchandising and displays.

• Genuine interest in natural beauty and healthy living; excited to keep up with industry trends.
• Strong customer service and interpersonal skills, able to meet and interact with people and demonstrate an enthusiastic and positive attitude.
• Must be a self-starter and a team player! This is a small team: we need someone who takes initiative, is proactive, and enjoys working with a group in a fast paced environment.

• Capable of working in a fast-paced environment
• May need to carry boxes up to 25 lbs.
• Weekend & evening availability
• Standing for long periods of time

The expected hourly range for this role is $18 - $22 USD hourly. The final offer will be determined based on relevant knowledge, skills, and experience.