Business Travel Sales Manager

Job Title: Business Travel Sales Manager

Requisition :

Category: Sales/Marketing

Job Location: US-CA-Los Angeles

Property: Hotel Figueroa

Compensation Minimum: USD $80,000.00/Yr.

Compensation Maximum: USD $90,000.00/Yr.

Compensation Type: Yearly

The Business Travel Sales Manager is responsible for acquiring new business, expanding existing accounts, analyzing market trends, and collaborating cross-functionally to deliver exceptional guest experiences.

• Solicit new and existing business travel accounts to meet or exceed assigned revenue goals through telephone solicitation, outside sales calls, site inspections, and written communication.
• Develop and maintain strong relationships with corporate, consortia, and agency partners.
• Prepare customer correspondence, internal booking reports, account files, and sales documentation.
• Analyze STR and other market data to identify trends, opportunities, and strategies for growth.
• Participate in daily business review meetings, training sessions, and other sales-related meetings as required.
• Collaborate with revenue management, operations, and other hotel departments to ensure seamless service delivery and guest satisfaction.
• Maintain positive guest relations and proactively resolve guest issues or complaints.
• Attend trade shows, industry events, community events, and networking functions as requested.
• Maintain a strong understanding of market conditions, competitive set performance, and customer needs.
• Handle challenges proactively by anticipating, identifying, and resolving issues efficiently.
• Maintain confidentiality of sensitive business and customer information.
• Perform other duties as assigned by management.

• Minimum of 2+ years of business travel sales experience, hotel sales experience highly preferred.
• Strong knowledge of the Los Angeles corporate travel market, including key accounts and competitors.
• Proven experience selling corporate preferred, consortia, and agency business.
• Ability to confidently sell to C-suite and senior-level buyers.
• Experience analyzing STR data and segmentation reports.
• Strong computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
• Exceptional written and verbal communication skills; persuasive, confident, and professional.
• Self-motivated, proactive, and able to prioritize effectively in a fast-paced environment.
• Strong interpersonal skills with the ability to adapt communication style to various audiences.
• Ability to multitask, meet deadlines, and adjust quickly to changing market demands.
• Prior experience in a similar-sized and quality hotel preferred; multi-hotel experience a plus.
• Bachelor's Degree preferred.