Sr Associate, Modernization Sales

Associate, Hydraulic Modernization Sales

Location:

OT335: SA - LOS ANGELES, CA 2701 Media Center Drive, Los Angeles, CA, 90065 USA

We are recruiting for an Associate, Hydraulic Modernization Sales
. The main goal of the role is to achieve sales growth through creating and managing customer relationships through sales achievement, situational problem solving, and comprehensive account management. This role covers the Los Angeles, CA area.

• Prospect, build, and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the assigned territory. Responsible for both territory sales & margin growth.
• Manage and nurture account relationships to drive modernization sales.
• Assist with customer concern resolution to provide solution-based sales.
• Partner with branch business development sales team to identify business development opportunities for proactive modernization projects.
• Actively communicate competitive feedback and market dynamics internally to help further improve solution set and refine message.
• Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results.
• Manage opportunities in the CRM pipeline and provide accurate forecasting.

• 5+ years of outside sales experience preferred
• Experience in industrial or technical sales preferred (industry experience an asset but not required)
• Experience in B2C or B2B sales
• Ability to work effectively in a highly team‑oriented, fast‑paced environment
• Strong written and verbal communication skills to build clear expectations and strong relationships with internal and external customers
• Strong customer‑centric mindset with a commitment to achieving high customer satisfaction
• Self‑motivated, with the ability to manage multiple projects and responsibilities simultaneously
• Comfortable working in a technical environment, including proficiency with Microsoft‑based software
• Strong leadership abilities, goal‑oriented focus, and solid time‑management and organizational skills

• We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
• Enjoy three weeks of paid vacation, along with paid company holidays
• We provide paid sick leave, employee assistance, and wellness incentive programs to support your well‑being.
• Life insurance and disability coverage to protect you and your family.
• Voluntary benefits, including options for legal, pet, home, and auto insurance.
• We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
• Pursue your educational goals with our tuition reimbursement program.
• Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation

We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.

We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving,…