Senior Account Technology Strategist

Position Summary

The Account Technology Strategist is responsible for identifying and matching technologies with a customer’s business issues and objectives, driving innovation and wide-scale adoption. With field technology sales experience, uses professional concepts and company objectives to resolve complex problems creatively and effectively. Assist in developing business value propositions around Citrix products and solutions. Drives sales with technical expertise, account management skills, sales ability, and a superior customer focus.

Participates as part of a sales team to achieve or exceed revenue targets.

• As a seasoned sales technology professional with field experience, the ATS provides pre-sales technical support of the sales process across Citrix Products and Solutions.
• As part of the sales team, the ATS is responsible for assessing the potential application of Citrix products to meet customers’ business needs.
• Articulates industry trends and insights.
• They have trusted advisor status and are known as a customer advocate.
• They have a strong knowledge of our well-known use cases where applicable.
• Conduct product demonstrations and technical presentations remotely or at customer locations Citrix facilities.
• Capable of coordinating and aligning cross-functional resources to ensure customer needs are met.
• Can build complex, proof of concept solutions for customer evaluations as part of a sales engagement process.
• Assists with overcoming technical and competitive objections and accelerates the technical evaluation component of the sales cycle.
• The ATS should create formal networks with key decision-makers in assigned accounts and develop extended relationships beyond our current contacts.
• They should serve as an external spokesperson and evangelist for Citrix’s vision and associated technologies.
• Provide regular and efficient updates on assigned accounts to Sales and sales Engineering management.
• Consistently contributes to the broader team’s technical mindshare.
• Seen as a sales professional who can function as a sales representative as needed.
• Ability to present communicate at an Director level to multiple customers prospects.
• Owns initiatives impacting their immediate sales area. Example: go-to-market strategies.
• Positively influences sales opportunities beyond their own assigned account set.
• Moderate understanding of Citrix domain, competitive technologies (VMware, Zscaler, Nerdio, F5, Island, and other competing technologies), and how to position to “win”.

• They must have an established understanding of Citrix's competitive domain and technologies.
• Ability to diffuse complicated technical situations with partners and customers.
• Must be flexible, dependable, and capable of quickly learning new products and technologies.
• The individual should have demonstrated a broad understanding of one of the following areas of focus:
• DaaS
• Application
• Server Virtualization
• Enterprise Browser
• Enterprise Mobility Management
• Networking
• Exhibits a positive attitude, represents Citrix to business partners as well as customers in the best possible fashion, and fosters interest in our offerings.
• Prioritizes and manages many diverse tasks.
• Completes paperwork and uses internal Citrix account management applications in a timely fashion (expenses, CRM entries, feedback questionnaires).
• Excellent oral and written communication skills, as well as excellent presentation skills.
• Strong work ethic, attitude, and follow-through ability.
• Possesses a high level of specialized sales and product solution knowledge.

• They must possess a bachelor’s degree or equivalent experience.
• 5+ years of Sales Engineering, Consulting, or Customer Success experience in high-tech, indirect sales, and procurement environments with a record of success in driving customer adoption of technology.
• Ability to travel within assigned territory.
• The following certifications are beneficial but not required.
• Citrix Certified Expert Virtualization (CCE-V), Citrix Certified Professional – Virtualization, Citrix Virtual Apps and Desktops Service…