Commercial Account Manager
Listed on 2026-03-05
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Sales
Insurance Sales -
Insurance
Insurance Sales
Established in 2005, this full‑service insurance brokerage firm is based in Southern California. Recognized as one of the fastest‑growing insurance providers in the region, the company is known for its strong relationships with direct underwriters and insurance carriers, as well as its commitment to delivering high‑quality client service. The organization takes a client‑focused approach, achieving a 93% retention rate by offering customized insurance policies tailored to unique business needs while optimizing costs.
A significant portion of new business comes from referrals, reflecting its strong reputation and loyal client base.
This is a full‑time, on‑site Commercial Account Manager role based in Los Angeles, CA. The Commercial Account Manager will be responsible for managing client accounts, delivering exceptional customer service, maintaining strong professional relationships with clients and insurance providers, and supporting sales initiatives.
Key daily responsibilities include overseeing policy renewals, addressing client inquiries, reviewing and updating insurance coverage, and ensuring a high level of overall client satisfaction.
Qualifications- Experience in Account Management and Customer Service, with a strong focus on maintaining and developing long‑term client relationships.
- Knowledge of commercial insurance policies, coverage options, and compliance requirements.
- Strong communication and interpersonal skills, with the ability to clearly articulate ideas and build trust with clients and internal teams.
- Sales skills to identify client needs, present tailored insurance solutions, and contribute to company revenue goals.
- Strong organizational skills and attention to detail, with the ability to manage multiple accounts and deadlines effectively.
- Proficiency in relevant account and policy management software.
- Bachelor's degree in Business, Finance, or a related field preferred (equivalent experience will be considered).
- Prior experience in the insurance industry, particularly within commercial or business lines, is highly preferred.
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