Account Director, Games

This range is provided by Lionbridge Games. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$80,000.00/yr - $/yr

We are looking for someone located in South California to be close to our clients in that area, available on short notice.

Are you passionate about the gaming industry and skilled at building lasting client relationships? We are seeking an Account Director to drive revenue growth, manage key gaming accounts, and expand our services within the industry. This role is especially well-suited for someone with experience in Quality Assurance ()/video game testing or experience selling QA services—someone who understands the value of polished gameplay and knows how to deliver that value to clients.

In this position, you will act as a strategic partner to your accounts, ensuring client success while identifying opportunities to grow the relationship across our full suite of services.

• Develop and execute account strategies to achieve revenue and margin goals.
• Gain a deep understanding of client business goals, competitive landscape, growth plans, and challenges.
• Identify opportunities to expand relationships with existing clients through upselling and cross‑selling new studios, buyers, and service lines.

• Build and maintain long‑term relationships with strategic accounts to ensure customer satisfaction and retention.
• Manage contract renewals, negotiate pricing, and resolve complex client challenges with a solutions‑oriented approach.
• Develop trusted advisor relationships with key stakeholders and executive sponsors.

• Conduct executive‑level business reviews and capability refreshes with key stakeholders to uncover new opportunities.
• Collaborate with the global sales team to identify and develop new business opportunities within the territory.
• Reinforce our reputation as a Global Games Leader by demonstrating expertise in Lionbridge Games’ services and solutions—including QA and game testing.

• Represent Lionbridge Games at industry events and maintain a strong presence in the gaming community.
• Willingness to travel up to 25% for client meetings, conferences, and networking events.

• Experience: Proven experience in account management, business development, or sales within the Video Games/Entertainment industry—or a background in QA/game testing paired with a strong interest or foundational experience in sales.
• Strategic Thinking: Ability to develop and implement account strategies that drive growth and expand market share.
• Sales & Negotiation
  
  Skills:
  
  Strong background in upselling, cross‑selling, contract renewals, and pricing negotiations.
• Client‑Centric Approach: Ability to build and maintain relationships with key stakeholders, providing tailored solutions to meet their needs.
• Industry Knowledge: Understanding of gaming industry trends, market dynamics, and service offerings such as QA, localization, audio, testing, and player experience.
• Communication &
  
  Collaboration:
  
  Excellent verbal and written communication skills, with the ability to work cross‑functionally with sales, operations, and product teams.
• Results‑Driven: A proactive, goal‑oriented mindset with a strong focus on achieving revenue and margin targets.
• Career Development: Ongoing career opportunities at a repeat Forbes and Newsweek‑listed “Best Employer for Women”, “Best Employer for Diversity”, “Best Remote Employer”, “Best Large Employer”, and “Most Loved Workplace”.
• Career Path: Career development and a career path designed to utilize your learned skills and ultimate professional passions in a world‑leading company with over 25 years of experience.

• Competitive pay based on the work you’ll do here and not your previous salary. Expected Compensation: $85,000 – $100,000 USD/year + a competitive and achievable commission plan.
• Health Coverage for you and your family with multiple plan options:
  Health, Vision, Dental; as well as HSA and FSA eligible programs.
• Generous Paid‑Time‑Off and 10 Company Paid Holidays, as well as Floating Holidays, Paid Volunteer Days and an additional Paid Day Off for your Birthday!
• 401(k) with company match.
• Free access to Lionbridge’s Employee Wellness Platform and Employee Assistance Program to support both physical and mental health.
• Earn extra money in your HSA for completing Wellness Incentive goals through employer contributions.
• Career guidance with learning and development opportunities along the way, backed by Lionbridge’s Internal Mobility and Referral Bonus programs.

Mid‑Senior level

Full‑time

Sales, Customer Service, and Strategy/Planning