Sales Specialist

Lucid is excited to announce the grand opening of our brand-new Studio location in downtown Los Angeles, California (1800 S Figueroa St, Los Angeles, CA 90015). This new location reflects our continued investment in delivering a world‑class customer experience and expanding Lucid’s presence throughout Southern California. We are building a talented team of sales professionals who are passionate about creating exceptional customer journeys, fostering meaningful relationships, and accelerating the adoption of sustainable transportation.

As a Sales Specialist in a Lucid Studio, your primary focus will be to guide customers on their journey with Lucid as a main point of contact from sales, transaction facilitation, and successful delivery. This role is pivotal in ensuring a seamless and personalized customer experience. If you are achievement‑oriented, thrive in goal‑focused settings, and have exceptional relational skills, you will excel as a Lucid Sales Specialist.

Being a Sales Specialist is a career‑defining chance for those who are driven by the thrill of uncapped commission plus the stability of a guaranteed hourly wage
. Your efforts are directly rewarded, and your sales talent shines in a dynamic, high‑achieving environment.

• Needs Assessment:
  Effectively gauge customer needs through personalized interactions and insightful questioning.
• Product Expertise:
  Leverage in‑depth knowledge of Lucid products to offer tailored solutions.
• Competitive Landscape:
  Proactively understand competitor models, pricing, and packages to educate customers on why Lucid stands out.
• Customer Relationships:
  Build and nurture relationships to foster brand loyalty.
• CRM:
  Utilize Salesforce to track and manage customer interactions with consistent engagement.
• Pipeline Management:
  Build a robust sales pipeline through disciplined practices.
• Goal‑Oriented:
  Meet and exceed performance targets, linking sales with exceptional customer experiences.
• Conduct test drives and clearly articulate selling points to ensure an exceptional experience while driving Lucid vehicles.
• Deliver an exceptional and memorable sales experience that you'd personally want to have.

• Manage end‑to‑end transitions for order to delivery management: support customers with financing/leasing applications and monitor application status, submitted documents, and vehicle readiness.
• Successful Delivery:
  Guide the customer through the ordering process of Lucid new vehicles, including obtaining documentation, advising on financial products, and ensuring a smooth purchasing and financing process.
• Handle registration and facilitate payment due at signing.
• Coordinate customer support with Lucid Financial Service and Delivery teams as required.
• Assist with daily operations as needed.

• Clear Communication:
  Use exceptional oral and written communication skills to deliver clear and relevant information.
• Maintain communication on a regular basis during the waiting period before delivery date is scheduled.
• Active Listening:
  Employ active listening techniques to provide solutions that are genuinely helpful to customers.

• 2+ years of relevant sales professional experience in a commission‑based environment, including building and managing a customer pipeline.
• Retail automotive sales and desking experience highly desired.
• Availability to work flexible hours, including weekends, evenings, and holidays in a retail environment.
• Microsoft Office, CRM tools (Salesforce preferred), and retail business systems user experience.
• Proven track record of achieving individual sales goals.
• Curiosity and passion about electric vehicles and the premium vehicle market and competitive landscape.
• Exceptional communication skills, encompassing active listening, clear verbal articulation, and proficient written communication.
• Strong commitment to continuous personal and technical learning, with a track record of quickly acquiring new skills and knowledge and adaptability.
• Demonstrated perseverance, grit, and the ability to prioritize long‑term goals over short‑term rewards, consistently exhibiting resilience…