Inside Sales Support Specialist

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West Coast Based | Reports to Head of Sales | Regional Scope

If you thrive on responsiveness, accountability, and disciplined execution, this role is for you.

Quickparts is hiring an Inside Sales Support Speci
alist to own the RFQ-to-order sales cycle for a portfolio of small-to-mid-sized accounts and to support day-to-day activity on Key Accounts. Reporting to the Head of Sales, with daily direction and prioritization from the Regional Sales Director, you will drive pipeline velocity through disciplined follow-up, convert quotes to orders, and grow wallet share within our existing customer base across CNC machining, injection molding, additive manufacturing, and sheet metal fabrication programs.

Our sales pipeline is the engine that fuels growth. As Inside Sales Support Specialist, you will:

• Own the RFQ-to-order sales cycle for assigned accounts
• Drive quote-to-order conversion and re-order growth
• Grow wallet share within the existing customer base
• Support Key Account initiatives and strategic planning
• Maintain disciplined CRM management and forecasting

• Own the sales cycle end-to-end: RFQ intake, quoting, follow-up, order conversion, and re-orders
• Track opportunities by stage — Quote Request, Quote Submitted, Quote Issued, Order Conversion, Re-Order, and Quote Revision
• Partner with Program Management to deliver accurate, on-time quotes for new and repeat business
• Monitor quote aging and lead times; flag stalled opportunities and drive actions to improve close rates
• Maintain accurate pipeline visibility and forecasting in the CRM

• Proactively reach out on upcoming projects, forecasted demand, and re-order opportunities
• Follow up on open quotes and gather the specs, drawings, and DFM feedback needed to advance them
• Re-engage dormant accounts to win back lapsed business

• Partner with the Director of Sales on Key Account initiatives, account reviews, and growth planning
• Surface customer insights, market intelligence, and competitive activity to inform account strategy

• Keep customer interactions, quotes, and pipeline data current and accurate in the CRM (Hub Spot)
• Use CRM data to prioritize opportunities and sharpen sales effectiveness
• Act as a proactive problem-solver for customers and internal stakeholders — Program Management, Engineering, and Operations — resolving issues with urgency and clear communication

• 3+ years in Inside Sales, Account Management, or Business Development
• Proven track record managing a sales pipeline and driving quote-to-order conversion in a fast-paced, high-volume environment
• Strong customer relationship, communication, and organizational skills
• Proficiency with CRM systems and Microsoft Office
• Self-motivated, highly organized, and results oriented

• Experience in contract manufacturing — CNC machining, injection molding, additive manufacturing, sheet metal fabrication, or industrial services
• Familiarity with Hub Spot, RFQ management, and processes in a manufacturing environment

• Quote-to-Order Conversion Rate
• Revenue Growth Within Assigned Accounts
• Wallet Share Expansion
• Customer Retention & Reactivation
• Re-Order Revenue Growth
• CRM Compliance & Data Accuracy

• Direct collaboration with Sales leadership
• High-growth, dynamic organization
• Strong culture of accountability and collaboration
• Flexible work environment
• Competitive compensation
• 401K Employer match
• Excellent health and wellness benefits
• Generous Paid Time Off - Recharge with ample PTO, including…