Customer Service Unarmed Security Officer

Unarmed Security Officers:

Peralta Associates & Defense is seeking full-time Unarmed Security Officers to join our rapidly growing team in the Los Angeles, CA area.

At Peralta Associates & Defense, we are recognized as one of the nation’s fastest-growing security agencies, specializing in customized and integrated security solutions. We utilize cutting‑edge technology and top‑tier equipment to provide unmatched service. Our team consists of experienced professionals from the protection industry, dedicated to exceeding industry standards. By joining us, you’ll have the opportunity to contribute to a dynamic, diverse, and inclusive work environment while playing a key role in our expanding organization.

• Conduct regular observation of client premises and report any suspicious activity.
• Perform foot patrols, monitor the perimeter, and handle incident reporting.

• Deliver excellent customer service while adhering to safety, security procedures, and site‑specific policies.
• Monitor and respond to abnormal conditions in facilities systems. Areas include:
  Mechanical, Electrical, Building Monitoring, Security, and Control systems.
• Follow direction of management in regard to day‑to‑day activities.
• Incident escalation and report writing.
• Provide physical security within the Core Site premises.
• Provide day‑to‑day exceptional customer service and support.
• Compose detailed reports and daily activity logs.
• Maintain and complete regular facility and security tours documenting and responding to found issues.
• Manage building service requests through resolution.
• Responsible for notifying customers, management and facility teams of security system alarms and security breaches.
• Responsible for managing the loading dock shipping and receiving.
• Assists with managing systems to avoid unplanned customer‑impacting outages.
• Perform and complete work orders and customer service tickets in a timely manner.
• Adhere to and promote Core Site’s Principles of Operational Excellence, culture, and 8 Guiding Principles.
• Special projects as assigned.

• Valid California Guard Card required.
• High School Diploma or GED required;
  Associate’s or Bachelor’s degree is a plus.
• Minimum of 1-2 years of experience in a customer service or administrative role.
• Excellent written and verbal communication skills.
• Strong organizational and time‑management abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to work independently and collaboratively in a team environment.
• Professional demeanor and problem‑solving attitude.
• Must pass a background check and drug screening (if required by employer).
• Familiar with CCTV and access and control security systems.
• Good troubleshooting skills.
• Schedule flexibility with ability to work non‑standard business hours.
• Exhibits a strong work ethic and accountability.
• Candidate must have ability to work independently and be able to follow all escalation procedures in regard to critical or emergency situations.
• Ability to operate in and promote a rigorous process‑driven team environment.
• Ability to effectively multi‑task multiple projects.
• Operate Hand and Machine Tools (hammer, drill, saw, etc.)
• Operate electrical tools such as a multi‑meter or infrared camera

• Proficiency in English, including speaking, reading, and writing.
• A commitment to delivering exceptional customer service.
• Ability to meet all physical demands such as standing, walking, and sitting for extended periods.
• Must pass a comprehensive background check, which includes a criminal record, driving record, and drug testing.

• Company Culture:
  We are dedicated to creating a workplace where you’ll want to be.
• Paid Holidays:
  Federal holidays are paid at a holiday rate if worked.
• Sick Leave:
  Eligible for sick leave from the start of employment.
• Paid Training:
  We provide compensation while you learn on the job.

Equal Opportunity Employer – M/F/D/V

As part of our commitment to safety and confidentiality, all candidates who receive an employment offer must pass a background check prior to hire.

Peralta Associates & Defense proudly promotes equal opportunity for all. We are dedicated…