GSOC Analyst

Century City, CA, United States of America

As a GSOC Analyst, you will serve as the communications hub for global security operations, including:

• Communications Monitoring:
  Monitor all channels of communication (email, phones, messenger apps) and meet KPI requirements for response.
• Global Assistance:
  Answer assistance requests from employees worldwide.
• Crisis Response:
  Serve as first line of response and escalation to panic alarms and other crisis communications.
• Access & Camera Monitoring:
  Monitor access controls and cameras; respond to alarms and requests in a timely manner.
• Data Management:
  Manage multiple data input feeds and spreadsheets to initiate, track, and log communications with travelers in the field.
• Event Logging:
  Data log events, protests, and incidents for alerting, reports, and trend analysis.
• Intelligence Gathering:
  Pull data from multiple vendor feeds to support stakeholder research and analysis.
• Stakeholder Alerts:
  Communicate timely, concise, and proactive alerts to stakeholders.
• Risk Monitoring:
  Monitor the global risk environment; analyze sources for timely, accurate, and relevant information.
• Situational Reporting:
  Compile situational reports for stakeholders.
• Emergency Communications:
  Send mass notifications and emergency communications.
• Crisis Support:
  Support crisis mitigation and business continuity planning; assist in coordinating meetings, data, and response in scenarios that require incident management.
• Traveler Safety:
  Support travel and company asset security; monitor traveler and building locations and conduct welfare checks/offer assistance as needed.

Required:

• Bachelor’s Degree or 2 years of equivalent experience.
• Strong professional writing and verbal communication skills.
• Proactive and comfortable with independent outreach to management and stakeholders.
• Ability to make decisions, multi-task, and operate within high‑stress situations, often under time constraints.
• Experience aggregating and analyzing information in emergency situations.
• Working knowledge of current global events and geography.
• Ability to analyze and think critically, sometimes under ambiguous circumstances.
• Strong computer skills; experience with complex platforms and strong understanding of social media and communications platforms.
• Strong team player with willingness to assist with overtime when needed.

• Prior GSOC and/or military experience.
• Degree in political science, international relations, or national security.
• Open-source intelligence (OSINT) gathering background.

• Calm under pressure with the ability to make swift, well‑reasoned decisions.
• Highly organized and able to manage multiple simultaneous data streams.
• A strong communicator—written and verbal—who conveys critical information clearly and concisely.
• Analytically minded with a genuine passion for global security and current events.
• Flexible and available for all shifts, including overnights, weekends, and holidays.

Bachelor's Degree

At GSG Protective Services, professionalism is a top priority. All team members are expected to follow a strict Code of Conduct, which includes:

• Maintaining professional standards in dress and grooming
• Respecting company property and equipment
• Following all safety, health, and operational guidelines
• Demonstrating respect, integrity, and confidentiality in every interaction

GSG Protective Services is proud to be an equal opportunity employer. We welcome and consider all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic.

Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, 401K/403b Plan, Supplemental Insurance Options (accident, critical illness, hospital, etc.)