Asset Protection Specialist Part-Time

This is a part-time role (24 hours/week)

About the Role & Team
At Disney, we are storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts, and a cruise line to sports, news, movies, and a variety of other businesses.

Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we are constantly looking for new ways to enhance and protect these exciting experiences!
We are seeking an Asset Protection Specialist to aid the Disney Store Cast in supporting a safe and secure environment for Cast Members and Guests! This is accomplished through proactive deterrence, identification, and resolution associated with suspicious activity and potential unsafe behaviors.

This role reports to the Asset Protection Assistant Manager with daily oversight by Store Leadership.

This position is at our Citadel Disney Store located in Commerce, CA.

What You Will Do
Act as a visible deterrent to potential risk at store entrances/exits and throughout the store to maintain high visibility while monitoring and responding to any escalated incidents of suspicious activity, unsafe behaviors, and other potential workplace security concerns

Use niche training related to Retail Counter terrorism and Workplace Security Programs to identify, deter, and report activity related to aggressive behavior, civil unrest protests, imminent threats, terrorism, etc.

Conduct onsite security and safety inspection and audits (in-person and via CCTV where applicable), respond to raised and identified risks to Store Leadership and Corporate Asset Protection

Support investigations through the use of exception based and POS reporting

Support emergency preparedness and crisis response programs to help mitigate potential impacts

Support Cast and Guest needs and promote a risk-adverse culture

Assist store Cast with response to Electronic Article Surveillance (EAS) activations when needed

Conduct camera and alarm monitoring, related incident notification, investigation, trend analysis, and case management documentation

Conduct Cast Member and vendor site access security screening related to bag/package/coat inspections

Act as Law Enforcement liaison and the security/safety point of contact for regional industry and partners

Demonstrate and act following Disney values, behaviors, and guidelines

Oversee third-party security teams to ensure seamless integration with internal security operations

Required Qualifications & Skills
4-5 years of Asset Protection/Loss Prevention/Security/Guest Service experience

Attention to detail, ability to prioritize tasks

Proficient in the use of non-escalation/de-escalation techniques to mitigate both guest service and potentially life-threatening scenarios

Ability to clearly communicate with multiple business sectors as well as act as a liaison to internal and external security partners and Law Enforcement

Ability to initiate, manage and bring to conclusion, Safety & Security lead projects

Ability to lift boxes that weigh up to 40 pounds and climb a ladder

Availability to work a flexible schedule that meets the needs of the business including evenings, holidays, and weekends

Ability to take the lead when handling critical security/safety related incidents and make informed decisions

Comfortable presenting training & awareness collateral using 1 on 1 role plays and group settings

Valid Security Guard license issued within State of employment

Preferred Qualifications
Detailed understanding of Asset Protection and Security procedures, regulations, and practices

Understands Safety practices and procedures

Experience utilizing physical security technology including retail CCTV systems, Access Control, 2-way communication devices, EAS systems

Experience analyzing Exception Based Reporting and POS data

Proficient in incident management/case reporting

Experience using Microsoft office suite

First Aid/CPR/AED certified

Education
High School Diploma or equivalent required

Pref…