Manager, Security Operations

ABOUT THE LUCAS MUSEUM OF NARRATIVE ART

Opening in September 2026, the Lucas Museum of Narrative Art is dedicated to illustrated storytelling. Founded by George Lucas and Mellody Hobson, the museum’s collection features works by artists including Norman Rockwell, Kadir Nelson, Jessie Willcox Smith, N.

C. Wyeth, Beatrix Potter, Judith

F. Baca, Frida Kahlo, and Maxfield Parrish; as well as comic art legends such as Winsor McCay, Jack Kirby, Frank Frazetta, Alison Bechdel, Chris Ware, and R. Crumb; and photographers Gordon Parks, Henri Cartier-Bresson, and Dorothea Lange. The Museum also houses the Lucas Archives, containing models, props, concept art, and costumes from Lucas’s filmmaking career.

Designed by Ma Yansong of MAD with a landscape by Mia Lehrer of Studio-MLA, the Museum is in Exposition Park, Los Angeles, on an 11-acre campus that includes new green space and a 300,000-square-foot building with galleries, two theaters, a library, restaurant, café, retail store, and community spaces.

The Manager, Security Operations position is responsible for the day-to-day management of the physical security program at the Lucas Museum of Narrative Art (LMNA or Lucas Museum). The manager will work with the Chief Security Officer to assess security risks at the museum and recommend mitigation strategies. The manager will develop protocols that ensure consistent, quick, and effective responses by the security workforce including contract staff.

This role is responsible for helping to ensure the safety and security of staff, visitors, collections, and property through leadership, operational oversight, and people management.

The manager will develop training that reinforces these protocols and develops the skills necessary for the security workforce to respond to incidents. The manager will work with the Chief Security Officer to ensure that external partnerships with law enforcement and other government and private entities are strong, and that their respective responsibilities are clear.

The Manager, Security Operations position will also work with the Chief Security Officer to develop training for both the security workforce and the wider LMNA staff on specific threat awareness, including active shooter response and conflict resolution. Under the direction of the Chief Security Officer, the manager will also collaborate with departmental leaders on the planning and coordination for special events and VIP visits.

As a partner with Visitor Services, People & Culture, and Volunteer Management, the Manager role is in support of enterprise‑wide emergency preparedness and response, implementation of security programs, policies, and procedures aligned with institutional goals, and focused efforts on the visitor experience. The position represents the department in both internal and external engagements and acts on behalf of the Chief Security Officer during absences, emergencies, or special events as required.

The Manager, Security Operations will report to the Chief Security Officer.

• Develop and support the implementation, maintenance, and ongoing review of a comprehensive Site Security Plan and Standard Operating Procedures (SOPs) to enhance safety, efficiency, and the visitor experience. Work in partnership with the contract security teams at LMNA to implement effective security coverage and staffing, including day-to-day deployment, post assignments, and adherence to established post orders and LMNA security standards
• Conduct audits of the contract security teams to ensure LMNA expectations are being met, document findings, address routine performance issues, and escalated significant deficiencies to Security leadership
• Administer established access‑control and badging…