UPS Technician - Los Angeles, California

Overview

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for mission critical facilities, secure environments, complex infrastructure, and global enterprises. The company provides electrical, electronic security, telecommunications, life safety, automation and controls, audio visual, and IT systems. M.C. Dean is headquartered in Tysons, Virginia, and employs more than 7,000 professionals who engineer and deploy automated, secure, and resilient power and technology systems, and deliver management platforms essential for long-term system sustainability.

Why join M.C. Dean? Our people are inspired by how engineering and innovation enhance customer outcomes, improve lives, and change the world. We are driven by our core values of agility, expertise, and trust.

The Critical Power Group is responsible for maintaining, servicing, and troubleshooting UPS systems, batteries, and other critical infrastructure equipment. Our technicians are factory trained on most major UPS manufacturers of static equipment. Our technicians perform preventive maintenance and equipment testing as well as emergency service calls at high-profile government, institutional, and commercial facilities. The Critical Power Group also provides engineering and technical support to customers and other divisions of M.C. Dean, Inc.

• Daily travel with independent work structure.
• Emergency call availability 24/7 unless on PTO or Off Call.
• Maintain/safeguard company issued equipment, tools, and instruments.
• Battery Repair & Replacement; installations and replacements.
• Perform required preventative maintenance service to equipment under contract as scheduled.
• Customer contact and interface.
• Communicate availability status to corporate office.
• Communicate availability status to Team Lead or manager.
• Protect company proprietary information, manuals, and records.
• Use of electronic and electrical test equipment as necessary.
• Coordinate and manage all on-site subcontractors hired by M.C. Dean as necessary.
• Maintain company or personal vehicle in safe and operational condition; maintain insurance as required by company.
• Ensure that work is performed to M.C. Dean Standards.
• Complete all paperwork, including Field Service Reports, Time Sheets, and Expense Reports, and other job required reports timely and accurately.
• Provide technical support to customers upon request.
• Maintain Technical documentation for study and/or review.
• Willing and able to attend product specific training as company deems necessary.
• Cross train other (UPS technicians) as needed.

Other duties as required.

• Inspects power electronic systems and their associated controls. Typical systems include UPS, battery systems, Static Transfer Switches, Power Distribution Units, and their controls. Inspections include Initial, In-process, Visual Condition, and Final Inspections, Maintenance Operational Checks, and Failure Analysis, and repairs.
• Certifies by signature to the customer that systems and components adhere to quality standards established by applicable codes, publications, checklists and specifications.
• Reviews and checks system drawings and specifications for accuracy and completeness. Determines maintenance and inspection requirements and ensures compliance with technical standards; resolves discrepancies between recorded and actual system components by research with owner/manufacturer or by physical inspection. Corrects and certifies changes entered for record.
• Provides technical assistance and expertise on power electronic devices to owners and engineers. Performs inspections, maintenance, and instruction of site personnel; advises on proper maintenance practices and techniques. Reviews and interprets technical publications applicable to inspection, modification, and maintenance of power electronics. Resolves technical problems and prepares reports with findings and recommendations for system improvements and quality control programs.
• The physical demands are those required to perform essential functions, including lifting and installing batteries; safety standards are observed.
• Maintains operational expertise with instruments:
  Digital Multi-meter, Power Analyzer, Infrared Camera, Digital Camera, Insulation Test Equipment, EMI/EMF Meters, Battery Test Equipment (Alber/Midtronics), Oscilloscope.
• Requires 7X24X365 availability when on call. Overnight travel may be required at company expense.
• Performs other duties as assigned.

• Work is performed under general supervision of the Regional Managers and Team Leads. The technician receives assignments in terms of schedules, priorities, and general instructions, with freedom of action within policies and procedures. Completed work is reviewed for adherence to policy and quality.
• The primary purpose is to provide inspection and certification of power electronics and their key components to obtain reliability, availability, and quality of power while improving maintainability of the…