Commercial Kitchen Equipment Senior Service Technician

Commercial Kitchen Equipment Senior Service Technician

Los Angeles County, CA, USA •

Posted Friday, August 7, 2026 at 7:00 AM

Tri Mark USA is the country’s largest provider of design services, equipment, and supplies to the food service industry. We proudly serve our customers by providing design services, commercial equipment, and food service supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer food service operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company.

Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values:
Integrity , Customer Service , Accountability , Respect , and Excellence . For more information, please visit:

Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

• 401k
• Community Service Day
• Spotlight Awards
• National Sales Excellence Awards
• CFSP Prep Certification Program

• The Senior Service Technician reports to the Service Manager
• Located in Los Angeles, CA
• Full-Time
• In the Field
• Combo tech is preferred

Seeking a highly motivated, self-driven Senior Service Technician to support the growing Los Angeles territory. This role includes commercial food service equipment installations, repairs, and preventative maintenance. The ideal candidate takes ownership, delivers exceptional customer service, and is interested in long-term career growth within a rapidly expanding organization. Occasional travel to support projects throughout California, including San Diego and Northern California, may be required.

Competitive pay, door-to-door compensation, and advancement opportunities are offered to attract top industry talent.

• Advanced Service and Repair:
  • Perform complex equipment and accessory installations.
  • Complete on-site repair and maintenance of all kitchen equipment without limitations on a full on-call rotation.
  • Independently handle advanced service, repair, and installation of customers' equipment.
  • Conduct on-site troubleshooting, testing, and repairs, including complex kitchen equipment.
  • Manage and retain proper equipment, parts inventory, and tools on service vehicle while keeping items in a safe condition for the respective level of service.
• Provide guidance and mentorship to junior technicians, assisting with training and skill development.
• Collaborate with team members to enhance overall technical proficiency.
• Safety and Compliance:
  • Lead safety initiatives and ensure compliance with safety protocols.
  • Survey safety devices and equipment regularly.
  • Ensure that post-installation and repairs are both tested and adjusted to manufacturer’s recommended settings to ensure optimum performance.
• Inventory Management:
  • Manage and maintain proper equipment, parts inventory, and tools on the service vehicle.
  • Conduct installation, servicing, and repair of food service equipment.
• Communication and Reporting:
  • Consult with manufacturers, sales reps, and customers.
  • Provide detailed and timely service reports via assigned tablet.
  • Collaborate with management on procedures and work order status.
• Customer Interaction:
  • Deliver professional service and customer support during reactive service calls, PM's, and installs.
  • Build and maintain positive customer relationships.
• Leadership and Training:
  • Assist in training programs for junior technicians.
  • Collaborate with management on continuous improvement initiatives.
• Problem Solving:
  • Take the lead in troubleshooting complex issues and providing effective solutions.
  • Reach out to higher-level technicians for support when needed.
• Documentation:
  • Read and interpret equipment manuals for required maintenance and service.
  • Maintain accurate records of parts, materials, and components.

• Advanced communication skills with customers and…