Field Service Technician

The successful candidate will be responsible for the service, maintenance, installation, and support of JBT Marel equipment at customer sites to ensure optimal performance and customer satisfaction.

• Perform servicing and maintenance of JBT Marel equipment at customer sites, including remote locations where required (e.g., Zimbabwe, Eswatini, Durban, and other regions).
• Ensure all machinery is clean, calibrated, and operating in accordance with JBT Marel performance standards.
• Work closely with the Technical Service Manager and Sales Department to maintain effective communication between customer sites and the JBT Marel Head Office.
• Advise the Technical Service Manager of all parts, tooling, and equipment requirements at customer locations.
• Assist with and perform equipment overhauls under the guidance of the Technical Service Manager to ensure compliance with JBT Marel and customer standards.
• Support field testing and performance evaluations of equipment.
• Service and maintain a variety of JBT Marel equipment as required.
• Diagnose technical faults and equipment failures, identify root causes, and implement effective corrective actions.
• Assist with the installation, commissioning, and start-up of new JBT Marel equipment.
• Maintain a professional relationship with customers and uphold JBT Marel's reputation for service excellence.

• Strong technical troubleshooting and problem-solving skills.
• Ability to work independently with minimal supervision.
• Effective communication and customer service skills.
• Good planning and organizational abilities.
• Willingness to travel extensively and work at customer sites as required.
• Ability to work under pressure and meet deadlines.

• Minimum 3 years mechanical and basic electrical experience.
• Certificate / Diploma in Mechanical engineering.
• Pneumatic skills.
• Hydraulic skills.
• Calibration skills.
• Instrumentation Reading ability.