Service Engineer — Oarsman Systems

Service Engineer — Oarsman Systems

WET (Design) / WET Care Legacy
In-house role | Limited travel | Electrical, Controls & Advanced Device Repair

At WET, we create projects that transform the way people experience nature’s elements. Our work is multi-sensory and large scale, redefining how people connect with water, light, sound, and each other. From the Fountains of Bellagio to the Dubai Fountain, our teams design, build, and support some of the world’s most iconic water features.

WET Legacy is the technical service arm that keeps these features alive—repairing, commissioning, programming, maintaining, and upgrading sophisticated systems around the world.

WET is a home for people who are talented, inquisitive, passionate, driven, collaborative, and relentless problem solvers. We value ownership, urgency, craftsmanship, and the determination to stay with a problem until the system works exactly as intended.

We are seeking a highly capable Service Engineer to become our in-house technical authority for Oarsman and other complex WET proprietary devices, equipment, electronics, and controls.

This is not a traditional field-service role. You will spend the majority of your time in-house, diagnosing, repairing, testing, restoring, and improving the most sophisticated equipment that returns from the field or is prepared for deployment. You will be the person others turn to when conventional troubleshooting has not solved the problem—the Oarsman guru who combines deep electrical and controls knowledge with hands‑on mechanical judgment.

Travel will be limited and purposeful, primarily to support difficult commissioning, diagnostics, repairs, training, or critical field issues that require your specialized expertise.

As Service Engineer, you will own the technical repair and recovery process for complex WET equipment. You will investigate failures at the component, assembly, system, and controls levels; determine root causes; restore equipment to reliable operating condition; document what you learn; and help prevent the same issue from happening again.

You will work closely with WET Legacy field teams, engineering, manufacturing, project teams, vendors, and client-support personnel. Your work will directly improve the reliability, safety, maintainability, and lifecycle performance of WET’s proprietary systems.

• Serve as the in‑house technical expert for Oarsman devices and other advanced proprietary WET equipment, controls, and assemblies

• Diagnose and repair complex equipment returned from field sites, including electrical, electronic, controls, mechanical, hydraulic, pneumatic, and water‑system‑related components as applicable

• Perform detailed failure analysis to identify root cause—not simply replace failed components

• Troubleshoot electrical power distribution, protection systems, motor controls, VFDs, power supplies, transformers, relays, contractors, fuses, breakers, GFCI systems, E‑stops, and related control hardware

• Diagnose PLC‑based control systems, I/O modules, sensors, instrumentation, communications networks, control panels, HMIs, and show‑control‑related electronics

• Repair, rebuild, calibrate, align, tune, and functionally test proprietary devices, assemblies, and control systems to defined performance standards

• Develop and execute bench‑test procedures, acceptance tests, burn‑in tests, and verification plans before equipment is returned to service

• Use laptop‑based diagnostic tools and software to review faults, modify parameters, update firmware or software where authorized, validate HMI functions, and confirm system performance

• Read, interpret, and use electrical schematics, wiring diagrams, mechanical drawings, plumbing diagrams, bills of…