Employment Specialist III; Nonprofit

COMPENSATION

Compensation: $20.95 to $35.89 per hour depending on qualifications plus excellent benefits. This is a full-time position.

Location
:
On-site in DTLA; may require rotational shifts at Downtown Central Library.

Pacific Asian Consortium in Employment (PACE) was formed in 1975 to serve the employment needs of Los Angeles’ growing AAPI refugee community. With initial grant support, PACE offered job training and placement services and expanded to serve broader communities. PACE strives to address poverty and inequality by offering linguistically and culturally competent services in over 40 languages and dialects. Our community development work spans five core programs:
Employment, Education, Business, Energy, and Housing. Learn more .

PACE’s Downtown/Pico Union Work Source Center provides counseling, training, and supportive services for job seekers and employers. Visitors can access workshops, a computer lab, and personalized employment counseling. We offer on- and off-site training programs and specialized services for veterans and older adults, collaborating with community organizations, government agencies, colleges, schools, unions, and employers of all sizes. Learn more /our-work/employment/.

We are seeking an enthusiastic and service-oriented Employment Specialist III to join our team. Under the direction of the Senior Workforce Development Specialist, the Employment Specialist III will provide career counseling, case management, and job development services to ensure quality long-term placements in unsubsidized employment leading to self-sufficiency. The position is primarily based at PACE's main office in downtown LA with rotational shifts at the Downtown Central Public Library Portal as required.

As a key representative at the Downtown/Pico-Union Work Source Center, the Employment Specialist III provides initial assistance to job seekers and business customers. This includes implementing the WIOA funded program, directing customers, overseeing services at the JRC/self-service level, interacting with the public, and providing customer service by phone, email, and in person. The role also involves preparing correspondence, reports, records, and other paperwork, and maintaining program databases and recordkeeping files to meet goals and standards.

• Meet with each assigned customer, review progress from intake through job placement, exit, and post-exit 12-month follow-up. Enroll a minimum of 35% of customers per year. Maintain documentation of all contacts and progress notes in electronic and paper files and submit to MIS within 3–5 days of activity.
• Provide assessments including testing and evaluation of educational attainments, occupational/transferable skills, customer interests, aptitudes, and vocational potential. Maintain documentation and submit to MIS within 3–5 days of activity.
• Provide career guidance to determine whether more intensive services are required to obtain employment.
• Develop and retain an Individual Employment Plan (IEP) for each Adult and Dislocated Worker enrolled in intensive services. Submit the signature page to MIS within 3–5 days of activity; enter into CalJOBS and update as needed.
• Provide staff-assisted workshops, including job search skills preparation and job club activities.
• Make follow-up services available and monitor retention and progress for not less than twelve (12) months after the first day of unsubsidized employment. Document follow-up services and progress in MIS within 3–5 days of activity.
• Inform and arrange for supportive services to enable participation in WIOA activities, subject to resource availability.
• Provide access to job readiness preparation, individual/group counseling, career planning, out-of-area job search, relocation assistance, short-term prevocational services, work experience, and internships for all job seekers.
• Assess and provide access to Training Services (On-the-Job Training and Individual Training Accounts) for enrolled customers who have received at least one intensive service and are unable to obtain or retain employment through such…