Program Supervisor

Organization Overview

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California's most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans' services, and health care sectors.

Location:

Los Angeles, California. Salary: $70,400 per year.

Breaking Barriers is an innovative rapid rehousing program that serves adults who are on felony probation in Los Angeles County and are experiencing homelessness. Breaking Barriers provides a rental subsidy combined with housing retention, intensive case management, and employment services. The goal is for clients to fully assume rental payments and “transition in place” at program end.

The Breaking Barriers Program Supervisor will directly supervise and provide clinical support to five Breaking Barriers Case Managers. The Program Supervisor will work collaboratively with the Breaking Barriers housing and employment teams to ensure that clients reach the ultimate goal of self-sufficiency.

• Supervise five Case Managers, including weekly or bi-weekly supervision meetings and ongoing clinical support and guidance.
• Provide crisis intervention as needed and participate in an on‑call rotation with other supervisors.
• Process and accept referrals from Probation.
• Conduct assessments to determine clients’ eligibility for the program and evaluate clients’ needs and strengths.
• Develop and implement individualized case management service plans that identify short- and long-term goals in collaboration with clients.
• Meet with clients frequently in the home, community, and office.
• Utilize evidence-based practices, including Cognitive Behavioral Interventions and Motivational Interviewing, to strategically address clients’ needs.
• Assist clients throughout the housing location and move-in process to ensure a smooth transition and resolve issues threatening housing stability.
• Connect clients to community resources and services, including employment services at Chrysalis, physical and mental health services, substance use treatment, government benefits, education/vocational programs, and parenting programs.
• Provide life skills education and assistance, including budgeting, apartment upkeep, stress management, and conflict resolution.
• Participate in case conferences to review clients’ progress and address challenges.
• Collaborate and communicate with all Breaking Barriers partners regularly.
• Build and maintain partnerships with community organizations, service providers, public entities, and landlords to ensure clients have access to comprehensive services.
• Provide aftercare case management services for three months after program completion.
• Maintain updated and accurate client files and documentation.
• Participate in staff meetings, supervisor meetings, and other agency events as requested.

• At least 3 years providing direct mental health and/or intensive case management services to vulnerable populations.
• Supervisory or leadership experience strongly preferred, ideally in the social services field.
• Master’s Degree in Social Work or related clinical field preferred but not required.
• Experience providing crisis intervention and suicide assessment and prevention.
• Knowledge of relevant evidence-based practices, including Cognitive Behavioral Therapy, Motivational Interviewing, Harm Reduction, and Trauma‑Informed Care.
• Experience working with individuals involved in the criminal justice system and/or individuals who have experienced homelessness is a plus.

• Strong interpersonal and client engagement skills.
• Excellent verbal and written communication skills.
• Flexibility regarding scheduling and prioritizing tasks.
• Willingness to travel and spend significant time in the field.
• Basic computer knowledge (MS…