Regional Supervisor​/Lead Case Manager

Get To Know Us

For over 100 years, Vista Del Mar Child & Family Services (VDM) has taken great pride in providing exceptional programs and services for children and families throughout LA County. VDM envisions a community where all children and families are equipped and prepared to live productive, fulfilling lives. We serve the most vulnerable in Los Angeles, many of whom have faced multi-generational inequities.

Vista Del Mar is guided by core values of empowerment, equity, and excellence.

At Vista Del Mar, our success is empowered by our staff, families, residents, and clients. We believe in the inclusion and liberation of marginalized communities, standing in unity for justice and recognizing long-standing systemic oppression. We acknowledge we are part of an unjust system and strongly advocate to change oppressive systems and the unconscious bias that affect staff, clients, and families in all communities.

Vista is committed to developing a culture of healing, community care, and creating a sense of belonging. Our actions will be louder than our words. Folks who are Black, Indigenous, people of color, LGBTQ+, of a marginalized gender, disabled, parents, are/have been system-impacted, are immigrants, and anyone who has experienced systemic oppression, and/or gender-based violence are encouraged to apply.

Vista Del Mar provides a trauma-responsive continuum of services to empower children, youth, and families in Southern California to lead fulfilling lives.

Directly supervises HSPRS Supervisors and develops policies/procedures for the program. Collaborate with Program Director to monitor and manage caseloads. Responsibilities also include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems, performing clinical assessments, and facilitating crisis management.

• Supervision of Case Management of Services:
  Supervise activities related to Home Studies (HS) and Post Release Services (PRS) of UAC’s with their appropriate sponsors consistent with VDM procedures and U.S. Health and Human Services (HHS), Office of Refugee Resettlement (ORR) regulations and policies. Provide an array of comprehensive supervisory services with the goal of effectively addressing the family's barriers and perspective strengthening their preventive skills utilizing strength based and solution focused strategies to enhance permanency outcomes.
• 2. Manage Assignment of Home Studies and Post Release Services:
  Oversee the assignment of referrals, training new staff, and supervising the work of Post Release Services and Home Study Case Worker Supervisor.
• 3. Case Management Support:
  Provide supplemental support to HS and PRS programs in times of influx by conducting home studies and providing post release services to UAC, including assistance with accessing education, medical care, mental health services, legal assistance, and other essential resources.
• 4. Documentation:
  Oversee maintenance within the program of accurate and up-to-date case records, progress notes, and reports, ensuring compliance with all legal and regulatory requirements.
• 5. Training and Development:
  Maintain expertise of VDM and ORR policies and regulations governing the program to ensure program efficiency. Stay informed about changes in immigration policies, laws, and regulations, and participate in relevant training and professional development activities. Provide leadership for the HS/PRS program by promoting the safety and well-being of unaccompanied children.
• 6. Community Partnerships:
  Collaborate with community social services providers and community resources to enhance the support network available to unaccompanied children and their sponsors with specialized experience working with immigrant populations.

Master’s in behavioral sciences, human services, social services or bachelor’s with at least 5 years of progressive (including supervisory) experience in case management.

The noise level in this work environment is usually high in the office and on the road. The work environmental characteristics described here are representative of those an employee will encounter while performing the essential duties of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these duties. The workspace is a large office and driving on city streets, with frequent exposure to outdoor weather conditions.

$91,000 - $92,820 annually

• Full benefits offered (Medical, Dental, Vision)
• FSA/Dependent Care and Supplemental benefits through The Standard
• 403 (b) - 3% Employer contribution based of annual salary
• 4
  - Mental Health Days
• Up to 12 Paid Holidays
• Up to 25% for Cell Phone Discounts with 3 Major Carriers (At &T, Verizon, Sprint)