Youth Engagement Specialist - Various Shifts Available Job Los Angeles area,California USA,Social Work

Pay Rate: $22.25 per hour

Position Summary

Youth Engagement Specialists (YES) are an essential and core position on our residential team. CHC is looking for passionate, qualified Youth Engagement Specialists who are skilled in supporting youth who have experienced homelessness and human trafficking, have experienced trauma, identify as LGBTQ+, are gender non-conforming, and/or who often face multiple issues and have complex needs. Youth Engagement Specialists will have knowledge and/or experience utilizing a strengths-based, harm reduction framework, using trauma-informed practices and will value working within a multi-disciplinary team to create a safe inclusive environment for all.

All CHC staff work together to facilitate safety and comprehensive programming for youth in our housing programs. Youth Engagement Specialists facilitate the day-to-day operations and duties, provide essential supervision and support, including triage of door and phones, assessing safety, preventing, and managing crises, upholding programmatic policy and procedure, documentation, light cleaning and building maintenance, as well as being a positive adult role model that relentlessly engages with our youth.

Overnight shifts are awake, and staff must complete overnight checklist to ensure facility is prepared for next day.

As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old.

Essential Functions

Build rapport with youth and act as a positive role model and safe adult while maintaining and facilitating healthy boundaries.

Work directly with youth doing triage (i.e., field questions, enquire on needs, clarify the problem, etc.)

Direct supervision of youth on-site, on outings and during meetings and appointments in the community.

Provide welcoming, engaging, and professional phone and door coverage to include answering and responding to incoming crisis, business information, resource, and referral inquiries.

Crisis prevention and intervention while adhering to agency protocol for responding, reporting, and seeking support.

Teach basic life skills such as personal hygiene, household cleaning, and interpersonal interactions, in a manner that is compassionate to each youth’s situation.

Be a proactive and involved team member and encourage youth to participate in activities.

Lead groups and workshops on skill building and healthy choices.

Develop knowledge of the current community resources available to youth.

Inspect common areas of the housing program for cleanliness daily.

Maintain consistent communication with the multidisciplinary team by preparing clear and concise shift notes, logs and critical incident reports.

Maintain safety awareness of situations and spaces.

Attend trainings, meetings, and supervision check-ins as assigned.

Be timely and present at all scheduled meetings, trainings, and shifts.

Perform day to day operations and duties in accordance with established policies and procedures.

Provide supervision of the program, including oversight and maintenance of the various areas of the facility.

Function as Person in Charge (PIC), as designated.

As needed, collaborate with outreach team to ensure addition of new youth referrals to shelter waitlist and keep waitlist updated with youth communication. This includes documented efforts to locate youth, support them onsite or via phone/email, as well as outreach opportunities in the community as assigned.

Job Requirements

Education: Bachelor’s Degree in Human Services or related field preferred or equivalent experience in residential program. High School Diploma required.

Experience: Minimum of 1-2 years’ experience working with youth ages 18-24.

Skills: Must be well organized and have strong verbal and written communication skills. Must be computer literate (Word, Outlook, Excel, etc.) Must be a self-starter and team player with the ability to work with other staff members, youth, vendors, and the community.

Transportation: Must have a valid CA driver’s license and good driving record. May need to transport clients/staff if required using agency transportation.

Working Conditions: The work environment…