Youth Care Worker​/Case Aide

The Village is accredited by the International Commission on Accreditation of Rehabilitation Facilities (CARF) for its Adoptions, Foster Care, Mental Health, Wraparound, and Drop-In Center services. We deliver evidenced-based behavioral health services to children, youth and adults, and has long been at the forefront of culturally sensitive foster care and adoption services.

If you are passionate about making a difference in the lives of individuals and families, we encourage you to apply for this rewarding position. We offer competitive compensation, benefits, and opportunities for professional growth. Join our team of dedicated professionals today!

POSITION DESCRIPTION:The Youth Care Worker / Case Aide provides direct care, line-of-sight supervision, and administrative case support for Unaccompanied Children (UC) in ORR-funded residential and foster care programs. This position is responsible for ensuring youth safety, well-being, and compliance with ORR policies through continuous supervision, trauma-informed care, and active engagement in daily activities. Responsibilities include maintaining a safe, structured, and therapeutic environment;

supervising educational, recreational, and life-skills activities; monitoring and documenting youth behavior; and conducting routine safety and wellness checks. In addition to direct supervision responsibilities, this position provides administrative case management support by assisting with service documentation, appointment coordination, transportation logistics, case file maintenance, and youth engagement activities. The role requires adherence to federal child welfare standards, maintenance of appropriate staff-to-youth ratios, and collaboration with multidisciplinary teams to promote positive outcomes and successful reunification or transition planning for youth in care.

REQUIREMENTS & QUALIFICATIONS:

• High school diploma or equivalent required. Associate's or bachelor's degree in social work, Psychology, or Human Services highly preferred.
• Minimum 1 year of employment experience in child welfare, residential care, or related social services setting working with children/adolescents.
• Bilingual proficiency in English and Spanish is highly preferred
• Must be at least 21 years of age.
• Valid Driver's License with an acceptable driving record; ability to obtain CPR/First Aid certification.
• Successfully complete and maintain all required federal (ORR) and state (e.g., DOJ/FBI) background clearances and health screenings

DUTIES & RESPONSIBILITIES:

All of the responsibilities listed below are considered essential functions of this position. Additionally, this position is expected to ensure that the core operating values and the strategic direction of the agency are adhered to.

• Line-of-Sight Supervision:
  Maintain constant, active supervision of youth to ensure their safety and well-being, meeting ORR mandated staffing ratios at all times.
• Trauma-Informed Care:
  Implement behavior management and crisis intervention techniques. Guide youth through positive reinforcement, de-escalation, and conflict resolution.
• Medical & Crisis Response:
  Assist in routine health care monitoring, medication distribution (if authorized), and emergency medical situations.

Case Management & Compliance (Case Aide)

• Reunification & Discharge Support:
  Provide direct support to Case Managers throughout the reunification process, including assisting with discharge planning, coordinating reunification-related activities, preparing youth and documentation for release, conducting inventories of personal belongings, and supporting sponsor-related case activities to facilitate timely and safe reunification.
• Sponsor & Family Engagement:
  Assist Case Managers by facilitating, monitoring, documenting, and coordinating regular communication between youth and their parents, family members, primary caregivers, and potential sponsors. Support sponsor engagement activities and reunification efforts by ensuring required contacts and related documentation are completed accurately and timely.
• Case Management Support:
  Assist with a broad range of case management functions, including file organization, case note entry, documentation collection, data entry, service tracking, appointment scheduling, referral coordination, and follow-up activities. Support Case Managers in maintaining compliance with ORR requirements and advancing case plans toward permanency and discharge goals.
• Documentation & Recordkeeping:
  Maintain accurate, organized, and confidential records in accordance with ORR standards, state licensing requirements, and program protocols. Document client interactions, family contacts, incidents, services provided, transportation activities, and progress notes within designated systems, including the Unaccompanied Children Portal (UCP) and ETO.
• Coordination of Services:
  Coordinate and support medical, dental, mental health, educational, legal, and consular appointments. Arrange transportation, maintain appointment schedules, and…