Outreach Case Manager

Outreach Case Manager

Under the supervision of the Program Supervisor and Program Manager and as part of a multidisciplinary team, the Incumbent will perform professional case management services in connection with outreach to, and linkage for homeless consumers, and assist consumers and their significant figures in understanding and developing solutions to problems that lead to and result from homelessness. Incumbent will also be provided technical guidance, consultation and supervision to enhance their skill in developing case management techniques for helping homeless clients.

Incumbent will comply with all ethical/legal mandates for documentation and reporting. Incumbent will utilize evidence-based case management methods in assessing client's immediate needs, their housing situation and needs, and the creation of treatment plans to help to ameliorate issues that contribute to their homelessness. Incumbent must be able to coordinate their daily work responsibility in the field in order to service clients, complete documentation, attend meetings and participate in trainings.

Incumbent must coordinate treatment with the multidisciplinary team in the field as part of a homeless outreach effort in Service Planning Area 6.

- Conduct immediate needs assessments with adult consumers to obtain information to complete a comprehensive treatment plan; have working knowledge of how to present within a Multi-Disciplinary Team (MDT) due to collaboration involved with internal and external entities;

- Be comfortable working and providing assistance to homeless clients in the field; be able to establish client treatment plans that correlate with the clinical assessments of therapists, nurses and substance use counselors; to assist the consumer to resolve or cope with issues that contribute to mental, emotional, medical and/or substance related problems;

- Be familiar with and able to document in accordance with the guidelines established for the E6 program, including entering all notes and treatment plans, and outcomes into HMIS. Incumbent will provide services primarily to clients who are living in or on LA County buildings or property, such as libraries, parks, pools and other facilities.

- Incumbent will provide services to homeless consumers by providing case management (including providing solutions to immediate needs, linkages to benefits, housing supports, other mental health, physical health and substance use programs, food support, hygiene support, linkages to employment or school resources, etc).

- Incumbent must be able to work with homeless consumers, adults with co-occurring substance abuse issues and mental/physical/developmental disabilities; will be able to document effectively in accordance with established standards of care on a daily basis; will participate in in all required meetings, trainings, collaborations, and multi- disciplinary team meetings within the program and be prepared to discuss, educate, present or evaluate the nature and progress of presenting issues;

- Will attend other meetings, training sessions, seminars, as needed to effectively perform duties affiliated with this position; will coordinate program activities to meet contractual agreements, laws, regulations and funding directly with the E6 Program Manager; will participate in weekly supervision (individual and group); will assume other tasks as assigned and required for this position assigned by the E6 Program - Manager;

will be required to conduct all interventions and treatments in the field. Incumbent will participate in all mandatory program, division meetings and trainings (which includes offsite meetings and trainings), as assigned by his/her E6 Program Manger, Clinical Director, and Division Director and Agency Director.

- Incumbent will be responsible for coordinating transportation and transporting E6 staff and participants using the Agency van as needed; provide and maintain documentation of homeless status to intake workers and to clients andkeep copies in client files; provide HIV/AIDS information, education and linkages to testing, housing and services.

- Be knowledgeable about HIV/AIDS services and testing locations; enter activity into HMIS system regularly; assist with collecting and inputting information for the preparing of all LAHSA required reports including but not limited to QPR, APR; build rapport with individuals and staff of various community organizations that serve homeless individuals, families, low income households, and other HOPICS target populations; inform, educate, and refer homeless individuals and families about HOPICS programs and services of available to them.

- Incumbent must have the ability to work evenings, overtime, weekends or holidays.

- Incumbent will maintain appropriate boundaries, and adhere to SSG's Code of Ethics and HOPICS' Core Values;

- Incumbent will represent the Agency and Division in a professional manner at meetings and community events;

- Incumbent will maintain regular…