Employment Specialist

Title:

Employment Specialist Division : HOPICS/Economic Stability Department

FLSA:
Non-Exempt – Full Time Supervisor:
Supportive Services Program Manager

Pay Range: $24.00 – $28.00

Under the direction of the Program Manager, the Employment Specialist will provide case coordination and employment services for participants enrolled in HOPICS family programs. This role serves as a key bridge between clients and employment opportunities, requiring strong relationship-building skills with both participants and community employers.

• Administer Employment Readiness Assessments to evaluate client readiness and refer clients to appropriate employment opportunities.
• Assist clients in identifying career options and provide job placement assistance, including help with job applications and resume preparation.
• Connect clients with the Work Source Portal and other relevant community resources.
• Establish and maintain rapport with clients to support successful achievement of individual contractual goals.
• Monitor and reinforce client progress; document noncompliance through termination forms and progress notes as needed.
• Supervise client progress and provide follow-up services for up to six (6) months following program exit.
• Maintain appropriate professional boundaries and adhere to SSG's Code of Ethics and HOPICS' Core Values.
• Case Conferencing with internal/external partners in regards to client progress, follow-up and exit.

• Cultivate and maintain an active network of prospective employers to promote the placement of HOPICS clients.
• Conduct employer outreach via phone, email, and in-person site visits to recruit hiring partners.
• Travel to various worksites for employer outreach; transport clients to interviews, job fairs, or agencies (e.g., Social Security office, DMV) as needed.
• Meet with employers to discuss client performance and offer support or improvement strategies when necessary.
• Develop and maintain current data on employers, labor market trends, placements, program outcomes, and job openings.
• In compliance with the Deutsch Foundation, plan, coordinate, and co-host a minimum of (4) job fairs per fiscal year.

• Work in collaboration with the Work Source Portal to meet contractual performance targets.
• Track agency compliance with performance targets and contribute to division-wide goals and outcomes.
• Assist with coordination and implementation of referral and linkage systems with internal programs and external agencies.
• Enter case notes into HMIS within 48 hours of client encounter.
• Facilitate Employment Workshop.
• Submit weekly reports on referrals and placements every Friday.
• Provide quality assurance to ensure orderly and updated client files (paper and electronic).
• Maintain client files in compliance with HIPAA, CFR
  42, and all applicable funding and auditing requirements.

• Represent HOPICS professionally at community meetings, outreach events, and partner-sponsored activities.
• Communicate and coordinate with community agencies to connect clients with needed services.
• Develop working relationships with agencies whose services will benefit clients.
• Assist with staff trainings and provide support to project partners as needed.
• Attend all required trainings.
• Regular attendance required.
• Other duties as assigned.

• Perform other duties as assigned by the Program Manager.

Associate Degree in Social Services, Human Services, Business Administration, or a related field preferred or three (3) years of directly related experience working with homeless individuals and families; OR five (5) years of experience in a social service field with case management and homeless program experience. If in recovery, a minimum of three (3) years of being drug and alcohol free is required.

• Working knowledge of Microsoft Word, Excel, and other database programs.
• Knowledge of resource development, case management, and documentation practices.
• Ability to work with clients from diverse cultural, ethnic, and…