Resident Services Coordinator - Grandview and Evergreen

Job Details

Job Location:

Grandview Apartments - Los Angeles, CA 90057
Position Type:
Full Time
Education Level: Bachelor's Degree (B.S./B.A.)
Salary Range: $25.00 - $26.00 Hourly

Travel Percentage :
Up to 50%
Job Category:
Non-Profit (Social Services)

Abode Communities is a regional non-profit real estate development and property management firm.

Our Resident Services invest in the long term success of over 6,000 parents, children, seniors and people with special needs by offering its mission-critical social services programming at 23 residential locations. For families, these complimentary services aims to break the cycle of economic entrenchment through the provision of life skills and job readiness workshops for parents, as well as after-school academic enrichment, college preparatory and scholarship programs for youth and young adults.

Specialized services aim to help seniors and people with special needs achieve self-sufficiency and retain their housing. All residents also enjoy access to an abundant referral system, social and community-resource events, and health/green living activities.

Under the supervision of the SVP of Resident Services and/or the Resident Services Program Supervisor, the Resident Services Coordinator will coordinate and oversee community development activities under the Beyond Homes key initiatives:
Adult Capacity Building, Housing Retention, Healthy Living, Green Living, Community Engagement, and light case management services to residents as needed at affordable housing developments located in Los Angeles County. Beyond Homes Resident Services program serves various populations including Seniors, TAY, Families, Survivors of Domestic Violence, Formerly Homeless, and individuals with disabilities. The RSC will ensure ongoing access to resources for residents, intervene when individuals are at risk of losing their housing, and provide avenues to social service agencies.

The RSC works to engage residents with each other and their greater communities, promoting wellness and reducing isolation with the goal to increase stability, independence and to promote aging in place for senior citizens. At family sites, the RSC is responsible for oversight of youth programs including out-of-school time programs that focus on social and emotional learning (SEL). The RSC is responsible for tracking programs and referrals through daily attendance, referral notes, case notes, and Resident Connect database.

At senior sites, the RSC is responsible for oversight of programs designed to reduce isolation and focus on aging in place. Any RSC working with special needs residents or formerly homeless population is required to work in collaboration with service providers to ensure best practices in permanent supportive housing are offered. Specialized training will be provided.

• Working with People:
  Demonstrates an interest in and understanding of others; adapts to the team and builds team spirit; recognizes and rewards the contribution of others; listens, consults others and communicates proactively; supports and cares for others; develops and openly communicates self-insight
• Presenting & Communicating Information:
  Speaks clearly and fluently; expresses opinions, information, and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback
• Planning & Organizing:
  Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; manages time effectively; identifies and organizes resources needed to accomplish tasks; monitors…