Case Manager

Housing Case Manager

The Case Manager works out of the Pico-Union Transitional Housing Program serving transitional age youth (TAY) experiencing housing instability. The Case Manager is responsible for supporting youth housing stability and wellness. This includes processing referrals, managing the waitlist, coordinating move-ins and exits, completing intake and documentation, providing intensive case management, creating service plans, connecting youth to resources, assisting with budgeting, benefits, and employment, and ensuring health and safety through crisis intervention and risk assessment.

Requirements include a bachelor's degree in social work, psychology, or any related field preferred, 1-2 years of experience in case management, counseling, or related experience; or in place of a degree. 2+ years of experience providing direct services to high-risk transition age youth is preferred. Working knowledge of child and adolescent social, emotional, and cognitive development, trauma informed care, and harm reduction service models is also required.

Flexibility with schedule based on program needs, commitment and passion for the mission, vision, values and culture of SPY, a self-starter who is prepared to drive innovative solutions, excellent communication and organizational skills, an ability to work in a fast paced environment that requires effective collaboration, a valid California driver's license, auto insurance, and the ability to transport youth, proficiency in Microsoft Office and Google Drive, and cultural humility are also necessary.

Work environment and physical requirements include prolonged periods of sitting at a desk and working on a computer, changes in the environment, such as the office or outdoors, and physical effort/lifting - up to 15-20 pounds at times.

Special conditions include mandated reporting requirements, COVID-19 vaccination requirements, and driver positions requirements.